This moving company should not be allowed to do business I had a large long-distance move scheduled with these movers. They gave me low quote of less than 9000 dollars, but once they showed up (that too, a full 2 days and 11 hours late) at 9 at night, the first thing the mover guy did was to look at my stuff and told me that they would need a whole large truck for my stuff and it would cost me $18,000. They already took a "non-refundable" deposit from me, so I had no way to reschedule or go with another mover. The owner of this company is the rudest person I have ever talked to and he wanted to deliver my belongings at midnight, or charge me another $500 fee. This company is a complete scam - you have been warned. And I am very sure all the positive reviews are left by employees of the company and are totally fake.

My son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.

Refused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.

This was my first awesome experience This was my first experience hiring a moving company and I was not prepared for how detailed my inventory of household goods needed to be. After numerous emails and phone calls I thought that my list was complete. However, when the movers arrived they told me how much I had left off. They figured out what their truck would hold and I adjusted what I needed hauled. Their contact at US Interstate Van Lines then refigured my bill. Within minutes Rigo and Jose (the movers) went into action. Two hours after a late arrival and about ten hours the next day the truck was loaded and gone. They were two of the hardest workers I have ever seen. They packed boxes and wrapped furniture in such a way that it would arrive unscratched. They drove north on I-95 until they were required to rest. Arriving in Va. Beach at 8:00P.M., they were unloaded by 11:00 p.m. So they were able to do everything at a reasonable time. Would recommend them.

WA to TN I have been meaning to write a review for nearly two years but have been busy and forgot until now when I am getting ready to move again. Pros- they did keep my things in storage for a month as part of the agreement, and everything arrived in Tn without any missing items. Cons- I don’t even know where to begin. I hired them to pack and move me from Camas, WA to Germantown TN. First, I went over in detail with the estimator how many large and small pieces and how much just “stuff” we have. I went into all of the cabinets and closets and walked through every room. I expected that my estimate would be a little off, it usually is. But it was nearly double what I was originally quoted. Second/ they sent two guys to pack a very full four bedroom house. I had been assured it would only take one day by the slick salesman, but it took them 3 or 4 days. Third, the two guys were nice but had no idea how to professionally pack anything. When it arrived in Memphis half of the boxes were half empty, many pieces of china were simply stacked on each other, not individually wrapped or taken care of. I’ve moved more times than I can count and I have never seen such a terrible packing job. And they charged me an arm and a leg for it. I could’ve done it myself in the time it took them and it would’ve been a much better job. Fourth - The packers on the WA end Also put moving tape directly on furniture and lamps- damaging several expensive items beyond repair. Fifth/ the movers are supposed to catalog everything they pack and label every box. There was no catalog and the only labels were numbered stickers. Again- worst packing job ever. Sixth/ when the truck arrived at my house again there were only TWO guys to unpack it. So- I would absolutely not recommend. They raised the rate at a time I could not cancel, failed to catalog anything, did a terrible job packing with lots of half empty boxes which I of course paid to move, put moving tape on my furniture and ruined some of it, delayed me by days in getting back to TN to start my job…. The list is endless. Would not use them again and would tell anyone who asked to go to Find a better moving company.