Craig
GBMy son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.
Tracy Smith
GBRefused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.
Karen Stepp
GBIf you live in FL this might be a great… If you live in FL this might be a great company. However they are brokers and did not move me although all the times I called and asked what their function was, they misrepresented their business. I ended up paying over 10k to move from VA to WV 432 miles. I am not a competitor. This is a true nightmare story.
Dr EAL
GBHorrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!
Ammar
GBWrong quote and unprofessional company Wrong quote Disrespect their clients Unprofessional No customer service No respect to the agreement after shipping. All they care about is to take the deal then you go to heel. You can't take your stuff untill you pay all the extras which could reach more than 100% of the original quote. DON'T DEAL with them and especially VINCE