Taffie
GBNever use these movers We recently used US Interstate Van Lines for a move from Pennsylvania to Mississippi. Alex from the sales team texted and called me multiple times and I got sucked in. I knew better but I still let it happen. Alex filled me in on all the reasons to use this moving company and even had Vince the dispatcher talk with me. Once I had contracted with the company, Vince disappeared. I was given a window for the delivery from Vince - but was subsequently told that this was not true by their customer service department. The movers who came to pack the house were very good - Jason and Ali. They worked hard and did a great job. They are the only reason I am giving this company two stars. Nevertheless, when it came time to pay these folks they said they would only take a check or cash and we were not informed of this prior to the packing. We paid the initial deposit by credit card and then were told that was not acceptable. It was the only method of payment we had so they reluctantly accepted the credit card. Obviously, our belongings did not arrive when promised. When we were contacted by the mover, DJ, who was going to unpack, he noted that he did not need someone to come with him. He was so incredibly slow that the unpacking took over four hours - for a two bedroom house with living room. He also had to take things to the shed in the back - but again this process was torturous. All in all, the company just employs brokers and are not at all focused on customer service. I would never use them again and would never recommend them.
Craig
GBMy son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.
Art F
GBThis is one of the worse moving… This is one of the worse moving companies you can deal with. If you want bad costumer service bad movers and tack on fees that will cost you more than you expected than this is the company for you. It was a true nightmare dealing with this company. If you dig deep into this company you will find fake reviews on-line but the true reviews are the ones that give you a one star rating on how you swindle so many people. A business this bad should never be allowed to exist.
Lee Sun
GBVery professional Very professional. Done in a timely manner. Letron, Kambrell, and Dion were my movers. They were great. Worth every penny. Usually moving is an unpleasant experience but not with these guys. They made it very pleasant. No stressing at all. Got the job done right. Even the personnel I spoke with on the phone and through email (Renee and Michelle) were polite and courteous. I would highly recommend this company for all your moving needs.
Mike Heiny HMan
GBThis entire "company" is a SCAM "Bi%#$ A$$ Mother FU%$^ER" - Alex from US Interstate Vanlines This company is a SCAM. They are not movers so they quote you whatever you want to steal your "nonrefundable" deposit. I received a quote from them for 1405 cuft for 44 items. I later realized that these 44 items would be MUCH more than 1405 cuft (closer to 2300 cuft) and I asked them to "show me your calculations" to get to 1,405 cuft. They refused. Then this coward named Alex called me and said "Nobody stole your money you Bi%#$ A$$ Mother FU%$^ER!!" and then hung up.