SCAM SCAM, DO NOT USE! Their quotes are not accurate and they overcharge for services that do not get refunded if not done/used. Supposedly paid for Platinum Full-Service Packing, per Adam, Michael, and Travis, but movers contracted by TrueBlue did not provide and did not have proper packing materials. Paid for 50 boxes to pack up my house, they only used 17 and I was not refunded as they stated I would for unused boxes. They offered insurance, but yet state that I had to file claim through their contracted movers for refund. Now they no longer take my calls nor return any emails or phone messages. Stay away and go with a reputable company like Two Men and a Truck or VanLines.

This is the WORST moving company… This is the worst moving company possible. They don't actually move their customer's stuff themselves, they hire a different moving company to do it. The moving company they hired harassed my mom into paying more for the move and for a really big tip. I told them repeatedly that at each location there were stairs and they responded back to me, "oh yeah that's fine shouldn't be an issue" yet went the day comes, they want to charge me extra for stairs? huh? True Blue Moving Group tacks on extra fees, pressures you into signing (@Chris), and does not know the heck they are doing. If you are thinking about hiring a moving company, go for a company that is trustworthy and actually does the work themselves.

Cancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!

Giving this company One star is even… Giving this company One star is even more than they are worth. This company is full of nothing but excuse after excuse. Managers have are spineless and have ZERO knowledge of what they are doing. We are now almost one month since we were “told” our stuff would be picked up. We are now 2 weeks from it actually being picked up and yet nobody in this company has an effin clue where our stuff is. We are preparing an action with our attorney against them since we asked multiple times to refund our money and yet we’re promised our stuff would be taken care of, on top of this we are now also being told that our space somehow “DOUBLED” in size and went from us moving it to storage in ONE Uhaul truck is somehow now 2!!! Effin thieves is what this company is all about.

I still don't have my stuff!! I still don't have my stuff!!! True Blue Movers are no longer answering my call or emails!!! I booked this back in June and they lied A LOT!! They are brokers and don't talk to the moving companies at ALL!!