Ruth Dumas
GBHorrible company that lies Frankly, this company does not even deserve a one-star rating. They lied from the get-go. After going over our inventory room-by-room three times, they underestimated our “cubic feet” and the moving price, then sent what looked like a riffraff mover supposedly from PA, who had a slight-built helper (yes, only one) and rented 2 local Uhaul trucks and demanded $8,000 more than agreed contract. We declined allowing them to move our stuff, and they refused to return our deposit, even though they were in breach of contract. It was a nightmare experience.
Maia Kelly
GBHUGE SCAM HUGE SCAM. DO NOT TRUST THIS BUSINESS. they overcharged us by over 200 cubic feet and have done NOTHING to rectify the situation. The contractors they hired are refunding the amount but where is True Blues accountability here? Disgusting. Do not trust this company at all.
Raeann Fea
GBLiars and Scammers They lie about absolutely everything Starters your “deposit” goes towards nothing They under quote you so you think it’s a good deal but in reality they rip you off. We went from thinking our move would be $5000 to $13,000 and they expect half up front… so be prepared to drain your savings account Customer service is rude and will hang up on you if you demand answers They are also a broker and even the mover who showed up said “please review them and warn everyone how terrible true blue is”
Lia Goff
GBIf I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!
Alex
GBI still don't have my stuff!! I still don't have my stuff!!! True Blue Movers are no longer answering my call or emails!!! I booked this back in June and they lied A LOT!! They are brokers and don't talk to the moving companies at ALL!!