They quoted me $5K and on the pick up… They quoted me $5K and on the pick up day they said it was going to be $10K! They used unethical sales tactics.

Liars and Scammers They lie about absolutely everything Starters your “deposit” goes towards nothing They under quote you so you think it’s a good deal but in reality they rip you off. We went from thinking our move would be $5000 to $13,000 and they expect half up front… so be prepared to drain your savings account Customer service is rude and will hang up on you if you demand answers They are also a broker and even the mover who showed up said “please review them and warn everyone how terrible true blue is”

Scam Artists This company is a complete scam - they are a moving broker even though their salesperson Christopher denied this when we originally booked the move, telling us "we are a family" when asked if they do the move themselves. Christopher was EXTREMELY pushy and quoted us $5,000 for our move, then the movers showed up on moving day to tell us it would be over $10,000 because we were quoted for the "wrong type of boxes" and for none of the labor involved with packing the boxes. If we had known this, we would have packed the boxes ourselves. Conveniently, Christopher was unable to be contacted again after the movers showed up (and never responded to us again), and our original moving quote suddenly had expired online. After a lot of back and forth between True Blue and the moving company they hired, each party blamed each other for the unforeseen costs and we are now out an extra $5,000. This move cost us more than our furniture is worth. They also are clearly aware of their predatory behavior as they changed their business name on Yelp so that they couldn't be reviewed by the customers they were comfortable scamming. Beware of True Blue!

Absolutely Terrible Experience - Avoid! TLDR: - this is the worst service experience (not just moving!) I've ever been through in my life; I have moved 20+ times, including 5 regional / national moves in the last 8 years (go with a reputable company like Belkin or Allied); this move was a Portland OR to Denver CO move - they will lie to you, over and over; this includes when they will show up for pick-up and drop-off - they will significantly increase the cost when they show up to your house (we paid over 2x original estimate) - they will break and steal your things - they will pack your stuff like a handful of children; the man managing the drop-off said "this is the worst packing I've ever seen in my life" - this is an employee of the company! - I have to imagine most of these positive reviews are fake - I'm not writing this to complain; I'm writing this to save you from the frustration and cost of choosing this company Some highlights: - we were told the pickup was Monday, so I waited on my porch. Then Tuesday, waited on my porch. Then Wednesday, waited on my porch. Then Thursday at 7am, waited on my porch. They showed up at 4pm on the Thursday. My wife and 1 year old travelled ahead of me on the Monday. I had to continually reschedule and cancel hotels (they refunded $150 of what was close to $1,000 of rescheduled travel costs) while my family waited and waited. - they significantly increased the cost when they arrived; this is despite the fact that the quoted cubic footage was exactly the cubic footage of our two regional moves - some packing highlights: they took garment boxes and instead of hanging our clothes (that were already on hangers) they just piled them on top of each other in the boxes; these garment boxes also included lamps and computers(!); they took our art and just shoved them in mirror boxes with no blanket and no wrapping; they stood our dining room table up in the truck with legs out and just piled stuff on it (the legs snapped off); a significant number of items just never showed up; they just piled glassware into boxes with no wrapping! - they significantly increased the cost of storage versus the original quote - I paid for the "platinum package" to include packing and unpacking and was told at drop-off that this, in fact, did not include unpacking Please, do not use this company. You will thank me for it.

Cancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!