Coleman Worldwide Moving

P.O. Box 960, 36350, Midland City, United States
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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Coleman Worldwide Moving

We have been committed to making moving easier and safer for families since 1914. When J.M. Coleman founded the company with eight horses, a few wagons and an unwavering dedication to service, he had a dream for the future. Now with over 100 years of experience under our wheels, Coleman Worldwide Moving remains true in its original focus - you, the customer. Although many things have changed since that first move, we understand that an individual's basic needs for trust, respect and dependability have not. Whether your dreams include moving across the street, across America or across continents, you can trust Coleman-Allied to go "that extra-mile" when you need it.

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Mel Barnes
JP

Canceled at last minute We scheduled our move and arranged things to move on a Friday to reduce costs and was told that a weekday move should be easy to schedule - especially in December - because almost no one moves in December. We signed their quote about 2 weeks before the move date. We were only moving about 1 mile in Henderson, NV. 72 hours before the move (and 48 hours) before they were to start packing us, they canceled. She simply said we overbooked that day. Wow! They asked us if we'd move on Saturday instead. We agreed. The next day they informed us (by text) that they couldn't do that either. They simply do not stand behind their commitments. They are obviously not well organized and are poorly managed to allow this to occur. If they had given us a week or so notice, we would have had time to find another mover. She said their other clients were booked before me, so they knew the date was overbooked (when I signed the quote) but they still didn't tell us until the last minute. I received no recommendations for other companies, no help in solving our problem. Just a text saying sorry and canceling the move. So if you have to move because your lease is up, or you sold your house, and cannot adjust the moving date at the last minute, you should avoid this company.

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Randy
GB

Unethical and Unprofessional Driver was unprofessional, unethical, and didn't follow company protocol. Many items are missing/stolen or broken and company will take little responsibility or accountability. Buyers beware!!

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AJ G
CA

The worst experience of my life The worst experience of my life. I have moved from Alberta to Houston Tx with no issues and from Houston to Midland Tx with no issues. My adventure started with ever incompetent Jeff Newman and Kayla Costelloe. After failing to contact me to inform what date my goods would require me to meet at customs. I was hit with an additional $5k usd charge to unload in Edmonton and then move to Grande Prairie AB. Keep in my mind i had already paid over $17k usd to move from Midland Tx to Grande Prairie AB. at this point they had my goods hostage and threatened to charge outrageous storage fees until i paid the additional $5k moving fee. When my goods finally arrived in Grande Prairie I actually had to help unload the truck as they didn't bring enough staff to perform the job. Then to top all of this off, I pointed out that one of items had been damaged to the driver. He failed to inform me that I needed to note that on the deliver sheet so now they are refusing my claim. In addition to the driver I emailed Kayla during the delivery to inform her that I had a damaged item and she too failed to inform me to mark it on delivery sheet but provided a claims form. I am still being denied any reimbursement, due to complete incompetence of the Coleman/Allied staff. Go somewhere else for your move. -2 star is possible.

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Stuart
GB

Terrible experience with Coleman… Terrible experience with Coleman Worldwide Moving. Hired them for an interstate move and their delivery was made 7 days later than the last date of their 10 day confirmed delivery window. They lost multiple items from my shipment. The missing items were noted as such on the delivery paperwork with the driver. Filed a claim for their replacement which they said would take 6-8 weeks to process. Then they denied the claim saying the items weren't noted on the delivery paperwork even though I have photographs of that paperwork showing that I did call out the missing items. Find someone else or rent a U-Haul before you go with this company.

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Eric Rosen
GB

Complete Failure To Take Responsibility For Their Actions Like the prior reviewer if I could give zero stars I would. They lost things that cannot be replaced - literally lost them - and worse, have failed to take action to find them. These things have very significant value to us, but with regard to some of them little or no value to others. A chair that belongs to someone else was dropped off at our house. We told them, but they did nothing to get it and deliver it to its owner. They obviously do not even care Dumping us off on a separate company (essentially an insurance company) and telling us to file a claim does no good. The insurance company does not communicate, and it will not make any effort to locate our things. This company's abject failure to even attempt to remedy it's mistakes has made this a terrible experience. STAY AWAY.

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