Randy
GBUnethical and Unprofessional Driver was unprofessional, unethical, and didn't follow company protocol. Many items are missing/stolen or broken and company will take little responsibility or accountability. Buyers beware!!
Stuart
GBTerrible experience with Coleman… Terrible experience with Coleman Worldwide Moving. Hired them for an interstate move and their delivery was made 7 days later than the last date of their 10 day confirmed delivery window. They lost multiple items from my shipment. The missing items were noted as such on the delivery paperwork with the driver. Filed a claim for their replacement which they said would take 6-8 weeks to process. Then they denied the claim saying the items weren't noted on the delivery paperwork even though I have photographs of that paperwork showing that I did call out the missing items. Find someone else or rent a U-Haul before you go with this company.
Robi Mandell
GBColeman is another word for nightmare Value I only wish there was a zero star rating. The salesman talked real sweet game and told me that he’d be with us throughout the move. We moved across country and had a guaranteed rate. All of the sudden the weight of our shipment increased by 2000 pounds. Considering we had already sold our couch, king size bed, all the bedroom furniture, the dining room, and more things there is no way we increased but they demanded another $2000 or they would not deliver our items. they packed in such a way that we have more broken things than we have ever had and all the years we’ve been moving for business purposes. When you open the box and find no white paper to wrap your breakables, you just cry before you even get any further. We paid for unpacking service , and when the driver arrived, he had absolutely no idea that we had paid for a full unpack, and we have had to wait a full week for them to get people out to unpack. We were supposed to have a total of eight boxes that were for closing, and we got two, all of our clothes were taken off hangers, and the hangers placed on top of the clothes in the top of the box just loose laying around. fortunately we had furnished our new home prior to arrival or we would not have had anything that we could use to live. When we unpacked one box that had been in the truck, the driver brought it off, soaking wet, leaking chemicals, the people that Coleman hired to pack us packed chemicals from under the sink that they were told not to pack, and the chemicals exploded in the truck and on top of that , we had food in the same box rocket science tells me you don’t mix under the sink items with food. The driver said he picked up the load from the warehouse floor. We had been told it was going right onto a moving truck that it was being shuttle from our home to an 18 wheeler that also turned out to be a lie . Our items sat in a warehouse for seven days. So if you want a really eventful move one where nothing is packed correctly and the service is below one star then call Coleman Allied if you expect service quality guarantee and professionalism call anybody but them I’m sure U-Haul could’ve done better .
KG
GBIf I could give this move NO stars I… If I could give this move NO stars I would. I specifically requested that packing be done by the company and bought full value replacement insurance as well. They left a metal ramp on my grass and burned my yard, they packed a priceless venetian glass piece of art by wrapping it in a bath towel and throwing it in the top of a dish barrel that arrived visibly creased/dented/torn at the destination. They used a good fur coat to pad a box of china. The art they packed arrived in a box that was slashed on the side (as was the backing of the art) and the frame was broken. Multiple pieces of crystal and china were broken. The delivery truck was lost for over a week. The insurance company was a nightmare to deal with and decided they would not reimburse me for most of the items that were broken because I dared to glue the one big piece of the art glass back to the statue. The adjuster was a witch and very passive aggressive. I have moved 50 times and NEVER had an experience like this one.
Matthew Brueggeman
GBMy home in Texas was water damaged due… My home in Texas was water damaged due to the freeze in February, Therefore, I had to place most of my furniture n storage. I called Coleman and they sent Rick Chase, who actually came to my residence, to survey my items carefully and give me a guaranteed price and time. He was on time and focused on my situation. The movers were polite and professional when they moved my furniture to and from Public Storage.