Horrible horrible experience Horrible horrible experience, this company is a bunch of crooks they take your deposit with out even showing up then add on to your balance ( BEWARE , they won't refund my money..scam scam scam and make sure you read the fine print at the end of your contract ..everything was itemized on the phone then when they called there was only a few boxes on there recipe and no furniture was listed BEWARE

AWFUL EXPERIENCE AWFUL EXPERIENCE. Had a move scheduled for today and everything possible went wrong. Was initially quoted 2300 dollars for a 1 bedroom apartment move agreed to this several months ago. Quality assurance called the week before the move and recommended adding a little extra space bringing the total to 3000. Agreed to this to be safe. Day of the move twas scheduled for a specific time of 11-3 and the movers did not show. Eventually they called and quoted me 1000 above the the 3000 quoted earlier last week. Had to cancel because the rate became to high and get none of my deposit back. Completely scammed DO NOT USE THESE PEOPLE

This is a SCAM This is a SCAM. They "organize" your move to another company and then take no responsibility for delays or damaged items. Absolutely no communication unless you contact them and don't expect to ever hear from your move coordinator again. Do NOT use them to move. They will take your deposit and steal your money.

A broker! Hires subs! Scams you for your deposit I'll keep it simple. Do you want to pay Southern $2000-$3000+ dollars ("deposit") to make a single phone call to an aggressive unprofessional sub contractor who will attempt to further scam you? Does that sound like a value? What an absolute joke of a company. They masqueraded as the actual mover at no time clarifying they are just a broker. Unprofessional outsourced call center who are unable to actually provide info. Outright lied about things like stairs (cost) and timing for delivery (days not weeks). Don't use this company at all. Just call an actual mover directly and read reviews. I did neither of those things and am paying for it.

Delayed shipping by 30 days Delayed shipping by 30 days, Team was always creative with reasons like a todler came up with all the possible reasons about business days, having patience to wait for 2 months long once the shipping is scheduled. These are all scamsters trying to lock your luggage with them in warehouse and demand money. My luggage was missing 1 box and tv stand glass was not delivered. Customer care is awful., if you want to put your anxiety to test these people does it best.