Student
GBI was severely let down by this… I was severely let down by this company. Having to adhere to a strict move-in schedule in a high-rise building within a major city, with a limited time frame for the moving elevator, I explicitly requested a specific date and time. Despite confirming multiple times in the months leading up to the move, I was assured that there wouldn't be any problems. However, the day before the scheduled move, they abruptly canceled without offering a refund. I had no choice but to pay due to the legal terms outlined in the contract. Consequently, I had to hastily search for and pay an alternative moving company.just found out they are a brokerage, and your shipping send to other companies to the moon mover are also the was worse mover please don't sign anything in a rush. I'm going to file a complaint to good business bureaucracy
Nov
GBI was also a victim of being scammed by… I was also a victim of being scammed by United Choice Movers. They charged my account under "Long Distance Moving". Tried to charge an additional $7000 more upon arrival before starting the move. They left as I maintained my stance this was not the agreement and Buddy with United Choice Movers who handled the paperwork and arrangement never answered any of my multiple calls while the movers waited for communication regarding the discrepancy. The truck driver that tried to extort me left without telling me, only said he was going downstairs and would be back. And even though service was not provided and they left without even telling me, my account was still charged since they have my electronic signature for the original amount agreed to. I was left stranded out of state, having to make multiple trips and had to figure out alternative means of moving while they were able to get away with keeping my funds. They need to be reported and fined!
Wing Lew
GBNever Have I experienced this What a money machine this united choice movers is never provide a service that was a error made on their part and never acknowledge it. Not even trying to attempt to get back to me to rectify situation. Everybody beware you been warned!!!!!!
Jo Hohensee
GBPoor Poor, poor, poor service. Poor attention given to customers. Did not explain that the company was not moving furniture themselves until after contract had been signed. Refused to return phone calls. Spoke to at least ten different customer service people who all gave me different stories and no one would listen to my side. They just wanted more monies. Started at 5000 and ended close to 10000 with at least $6000 of my things being stolen
Susan
GBScammer, Broker, Law-breaker This company is a broker, NOT a moving company. In fact, according to the DOT website, they do not have a single vehicle in their fleet. What they do have are dozens of complaints, which after my experience, seem well deserved. They are scammers. Whatever you do, do not pay them. Pay for service with an actual moving company. There is no way to contact their billing department, their customer service employees are a joke. They will hold your items hostage for a much higher fee than agreed to. They fail to abide by contractual agreements, which is a crime. Do your research, but DO NOT use this company.