very bad customer service Placed an order 9-17-15; my card was charged 9-18-15. Paid $15 for three day shipping. It is now one week and one day and no product. Called customer service 9-24-15, and was told they would check shipment and call me. I have now left two voice mails and sent one email. Cannot get a live person on the phone and no return call or email.

Bad service, Shipping Problems, Business Owner Does not Care I'm an owner of a small pest control business and I ordered quite a bit from this company. Recently there were many issues happening with my orders. From not providing the right quantity to stating order was shipped although product was not even in stock. I expected an order in on a particular day based an email stating it was shipped, but received no communication to the contrary, so I had to call Epestsolutions and they said it was not even in stock. Called and spoke to owner after several calls and an email and she could care less. She gave me reasons why she hadn't responded to my calls or email but but didn't offer a good explanation about the shipping issue until I pressed and further didn't offer to give a discount or do anything to try to save me as a customer until I pressed the issue and the offer was not good. I will not be doing business with this company anymore.

not available I had to follow up 2 weeks after my order to see where it was. You hadn't told me it was unavailable. It would have been nice to know earlier.

We have utilized your most recent… We have utilized your most recent things, which are amazing. Also, presently, at the earliest opportunity, we can utilize your merchandise once more. However, I didn't feel your response time was acceptable, so ensure it was.

Always great service I purchase products from this company once a year. They are always very fast in shipping my order, their prices are the best I can find, my shipping is free, and they reply to my emails almost immediately. Great doing business with them