very bad customer service Placed an order 9-17-15; my card was charged 9-18-15. Paid $15 for three day shipping. It is now one week and one day and no product. Called customer service 9-24-15, and was told they would check shipment and call me. I have now left two voice mails and sent one email. Cannot get a live person on the phone and no return call or email.

Good customer service I needed a product quickly, and they worked with me to get it on time. I was able to talk to with a real person--something difficult to do with most companies. The product was perfect as well. I would definitely order from this company again.

not available I had to follow up 2 weeks after my order to see where it was. You hadn't told me it was unavailable. It would have been nice to know earlier.

Don't Buy From Them! You Will Be Sorry! I own a local pest control company and I'm always looking for good companies to work with. Before I place a large order with a company I always do a couple of test orders to see how they do. This company was a total fail on both orders I placed. They advertise 2-5 day shipping, but apparently that didn't apply to me as I had to wait almost two weeks before the items were even sent. And that was after several phone calls inquiring about my order. This happened on both test orders we placed. The company also advertises they are an accredited business with the Better Business Bureau, but apparently that is a lie too. So after two failed orders this company has proven themselves to be incompetent in fulfilling our needs.

Crickets Be Gone!!! :-) This product is absolutely amazing!! We have always had a problem with crickets in our basement, the garage and our one bathroom when the weather gets cold. Well, not anymore!! We also had a lot of spiders and bugs that collect on the side of the house where we have our light that comes on at dusk and off at dawn. Well, not anymore!! And, the best part is that is safe to use. We really love it and plan to tell all our friends and family about it!!! We are so grateful my brother told us about it. Thanks again for a Great Product!!