LOVE the PC600! Though we've only had our Pelican Water System a short time, I am already thrilled with it. I have noticed a marked improvement in how my skin feels after showering. Our water had so much chlorine in it that I dreaded washing my face or brushing my teeth with it (the odor was quite powerful), not to mention that it made my skin very itchy. My husband was able to do the install himself after a master plumber walked him through the process. The only surprise was how much all the fittings cost in addition to the unit itself, but even knowing that now, I'd purchase this water system again in a heartbeat.

Don’t back their product They sold me a non-salt water softener only to learn later that’s not technically accurate. After six months of dish and hair film and having up sold me on this “better model” and having also bought a purifier and UV system, the best they could do was sell me the correct unit at a discount and tell me to sell the original unit on EBay. So now I’m also paying for a second installation. Don’t buy from Pelican!!

We ordered the whole house … We ordered the whole house (PSE1800-PUV-7) filter/salt system with the UV kit as we have well water. The product arrived timely and in great shape. We also ordered the install kit which simplified the installation greatly. I did have to go to Home Depot for a few PVC connectors, but this was expected. Once installed the system has performed exceptionally well with no loss of water pressure. Installation is straight forward. Any DIY can install. Would definitely recommend.

Terrible, terrible high priced service!!! Terrible, terrible high priced service!!! The $100+ test was done late. No-one would return my emails, incorrect info on first call, second call better but still no answer to emails. Terrible service for a company I used to like. This specific review was rejected - probably because they don’t want any negative comments.

Absolutely the worst customer service Absolutely the worst customer service. I never received what I ordered, usual FEDX issue. Spoke to them several times about this told them I want a refund. The person I spoke to seemed to think I was lying, very rude. Still trying to get my refund. Apparently, I will have to go to the Attorney Generals office to get my money back.