CAUTION!!! CAUTION!!!! If they have your credit card information, they will continue to take money out of your account, even if you don't have any service with them!!!! Canceled the first service because they were WAY overpriced compared to other pest control outfits, and a month later they take out MAINTENANCE FEES for service I never had! They have never been to my home!! THEIVES as far as I am concerned!! Contacted them 3 times and no one will contact me to get it resolved. And they saw I never had any service with them, and yet still take money from my account. If you have ever had dealings with them in the past, MAKE SURE THEY ARE NOT STILL TAKING MONEY FROM YOU !!!!

They offered me a “free” service of an… They offered me a “free” service of an annual inspection of my home and on the day of the service I called to confirm my appointment and two hours after the appointment time no one had shown up. When I called to follow up I was told the technician was told to cancel my appointment but did not have the curtesy to contact me and tell me. I had been a customer for 3 years and received an email an hour later stating I had been terminated as a customer with no reason given. They also took it upon themselves to take money directly from my account without authorization, they used an old debt card on file I hadn’t used to pay in two years!! Terrible customer service and communication

Technicians do not show up as… Technicians do not show up as scheduled. Took off work to be home for appt and no one showed up. Second time this happened!

Worst imaginable Customer Service Worst imaginable Customer Service. The first agent I spoke to would not even let me speak. I called a second time and got a different agent who tried to help me to the best of her ability but to no avail, the scheduled appointment had magically disappeared and they claimed the appointment was never scheduled. I had called during the week because of a hornet problem and at my insistence they finally sent somebody out. They kept mentioning the appointment I had already scheduled and I explained this was a different situation. Well, somebody came out for the hornets but the scheduled appointment which was for the inside of the home must have been cancelled by them since they now claim it never existed. Any company, would be able to track appointments. Stay away if you want to avoid headaches.

Ehrlich is giving us a run around about… Ehrlich is giving us a run around about our ant problem. They have been to our home many times and can’t kill these ants! I have called in and asked for a manager and there is never one available to address my problem. Finally got someone who answered my call who told us that an inspector will come out to see about why they can’t kill the ants…well this never happened. They have even lied to us and told us that their records show that we chose not to speak with a manager! How frustrating!