If I could rate them a “0” If I could rate them a “0”, I would. Very disappointed in this company. As a new customer, I was given a confirmed service date and time (Today, between 8-12). Drove 2 hours to be here for this. Nobody showed or called. I called 3 times throughout the day and was reassured a technician would still be coming today. Needless to say, nobody came or called. Can’t even give me a reschedule date. If this is how they treat their customers, we can do without them. Absolutely horrible treatment of new customers. I would suggest looking elsewhere other than this company.

Ehrlich is giving us a run around about… Ehrlich is giving us a run around about our ant problem. They have been to our home many times and can’t kill these ants! I have called in and asked for a manager and there is never one available to address my problem. Finally got someone who answered my call who told us that an inspector will come out to see about why they can’t kill the ants…well this never happened. They have even lied to us and told us that their records show that we chose not to speak with a manager! How frustrating!

YOUR FIRED! I used Ehrlich in a previous home so when I needed pest control service in my new home they were the first company I contacted. While the tech, Jerry was a nice guy, he failed to address our year long, multiple requests for rodent control (mice/chipmunks) always stating it was not the season. Someone should let the mice know that because my husbands hillbilly mouse traps collect rodents year round. Fact is, if we have to do our own rodent control, we can spray for spiders too. Associate Jessica went out of her way to try to rectify the situation, even calling me back with updates that the District Manager would be in touch....gave them another week...no calls from Manager. Ehrlich did not provide the services we contracted for - YOUR FIRED!