Hired them for an emergency service to… Hired them for an emergency service to get rid of hornets in the work area at a residence. Construction work had to be shut down because of the problem. They claimed they could get rid of them immediately. They sprayed some poison and it didn't do anything. After they left the hornets would land on the sprayed areas and it didn't bother them. Called the tech back out and this time he claimed he couldn't do anything about the hornets. Same tech - Brian Boone. Charged me $365. And apparently they are using techs which are not licensed by the state. Talked to a few persons on the phone at this company, but no one with any decision making ability will get back to me. Horrible experience all around. Fraudulent business practices.

If I could rate them a “0” If I could rate them a “0”, I would. Very disappointed in this company. As a new customer, I was given a confirmed service date and time (Today, between 8-12). Drove 2 hours to be here for this. Nobody showed or called. I called 3 times throughout the day and was reassured a technician would still be coming today. Needless to say, nobody came or called. Can’t even give me a reschedule date. If this is how they treat their customers, we can do without them. Absolutely horrible treatment of new customers. I would suggest looking elsewhere other than this company.

Technicians do not show up as… Technicians do not show up as scheduled. Took off work to be home for appt and no one showed up. Second time this happened!