We are well pleased Steven Weikel has been our guy for ten years and he has done an outstanding job of keeping us pest free and at an affordable price.

Terrible customer service I had trouble finding out what amount I was being billed for quarterly service and finally discovered that I was paying almost 400$ for a single visit since I don't usually call between quarterly visits. The only way to get an accounting was to spend an afternoon on the phone waiting for information. Their so called "receipts" had no dollar amounts. When I tried to cancel, I was disconnected on one call and argued with on another call. Unbelievably unprofessional.

Worst imaginable Customer Service Worst imaginable Customer Service. The first agent I spoke to would not even let me speak. I called a second time and got a different agent who tried to help me to the best of her ability but to no avail, the scheduled appointment had magically disappeared and they claimed the appointment was never scheduled. I had called during the week because of a hornet problem and at my insistence they finally sent somebody out. They kept mentioning the appointment I had already scheduled and I explained this was a different situation. Well, somebody came out for the hornets but the scheduled appointment which was for the inside of the home must have been cancelled by them since they now claim it never existed. Any company, would be able to track appointments. Stay away if you want to avoid headaches.