This company sucks This company sucks. I called them about a rat, but they failed to provide any service and yet they are now sending me notices monthly that I owe them money. I have repeatedly contacted them to get them to resolve this where they promise that it has been taken care of until I once again get another notice. I have reported them to BBB, but as you can see on that site, many of the complaints have been left unresolved. Stay away from this company,

Worst imaginable Customer Service Worst imaginable Customer Service. The first agent I spoke to would not even let me speak. I called a second time and got a different agent who tried to help me to the best of her ability but to no avail, the scheduled appointment had magically disappeared and they claimed the appointment was never scheduled. I had called during the week because of a hornet problem and at my insistence they finally sent somebody out. They kept mentioning the appointment I had already scheduled and I explained this was a different situation. Well, somebody came out for the hornets but the scheduled appointment which was for the inside of the home must have been cancelled by them since they now claim it never existed. Any company, would be able to track appointments. Stay away if you want to avoid headaches.

Hired them for an emergency service to… Hired them for an emergency service to get rid of hornets in the work area at a residence. Construction work had to be shut down because of the problem. They claimed they could get rid of them immediately. They sprayed some poison and it didn't do anything. After they left the hornets would land on the sprayed areas and it didn't bother them. Called the tech back out and this time he claimed he couldn't do anything about the hornets. Same tech - Brian Boone. Charged me $365. And apparently they are using techs which are not licensed by the state. Talked to a few persons on the phone at this company, but no one with any decision making ability will get back to me. Horrible experience all around. Fraudulent business practices.