annette conn
GBTerrible customer service I had trouble finding out what amount I was being billed for quarterly service and finally discovered that I was paying almost 400$ for a single visit since I don't usually call between quarterly visits. The only way to get an accounting was to spend an afternoon on the phone waiting for information. Their so called "receipts" had no dollar amounts. When I tried to cancel, I was disconnected on one call and argued with on another call. Unbelievably unprofessional.
Pam Gallagher
GBPoor customer service!! Poor customer service!! The office rescheduled my appointment twice but never had the courtesy to inform us as we waited two full afternoons I hav attempted to contact the office via phone/ and email with no response Do not use this company
Sharon S.
GBEhrlich is giving us a run around about… Ehrlich is giving us a run around about our ant problem. They have been to our home many times and can’t kill these ants! I have called in and asked for a manager and there is never one available to address my problem. Finally got someone who answered my call who told us that an inspector will come out to see about why they can’t kill the ants…well this never happened. They have even lied to us and told us that their records show that we chose not to speak with a manager! How frustrating!