They offered me a “free” service of an… They offered me a “free” service of an annual inspection of my home and on the day of the service I called to confirm my appointment and two hours after the appointment time no one had shown up. When I called to follow up I was told the technician was told to cancel my appointment but did not have the curtesy to contact me and tell me. I had been a customer for 3 years and received an email an hour later stating I had been terminated as a customer with no reason given. They also took it upon themselves to take money directly from my account without authorization, they used an old debt card on file I hadn’t used to pay in two years!! Terrible customer service and communication

CAUTION!!! CAUTION!!!! If they have your credit card information, they will continue to take money out of your account, even if you don't have any service with them!!!! Canceled the first service because they were WAY overpriced compared to other pest control outfits, and a month later they take out MAINTENANCE FEES for service I never had! They have never been to my home!! THEIVES as far as I am concerned!! Contacted them 3 times and no one will contact me to get it resolved. And they saw I never had any service with them, and yet still take money from my account. If you have ever had dealings with them in the past, MAKE SURE THEY ARE NOT STILL TAKING MONEY FROM YOU !!!!

Technicians do not show up as… Technicians do not show up as scheduled. Took off work to be home for appt and no one showed up. Second time this happened!