This company sucks This company sucks. I called them about a rat, but they failed to provide any service and yet they are now sending me notices monthly that I owe them money. I have repeatedly contacted them to get them to resolve this where they promise that it has been taken care of until I once again get another notice. I have reported them to BBB, but as you can see on that site, many of the complaints have been left unresolved. Stay away from this company,

Run away from J.C. Ehrlich J.C. Ehrlich sucks. Run as fast as you can away from J.C. Ehrlich. We have had nothing but trouble with them. They promise all sorts of things on the phone and almost never follow up. Here is a short list of the problems I have had with them: 1. I have had three appointments set and nobody shows. 2. Twice a manager was suppose to call me back based on my frustrations dealing with them and neither time did they call. 3. They fought me on the scope of the agreement and refused to honor what we understood the scope to be - only for us to dig up an email from their employee clearly spelling out the scope. 4. Last time I called for service (because we still have a terrible termite problem) I was ccd on the email sent to the local team. They did not notice that I was ccd and proceeded to insult me in the email thread! AND after that they have refused to call us or take care of the problem or anything. Also, if you check reviews of employees for them you will see that the employees hate working there. Run away from J.C. Ehrlich!

Do not waste your time or money! First off, I use the Harrisburg, Pa. branch. Customer Service will promise you anything, but the actual "service" is far different. Let's put it this way, I am a 365 customer (not for much longer) and I have to go buy my own spray and bait traps because the actual service is a sham and a joke. This all started in back in July when I saw a few adult roaches outside and a couple made it into my home. The technician NEVER took my issue seriously and only talked about other customers and how bad their issues were. The "expert" said "we do not want to kill the ones in the house" we want to bait them.. i strongly disagreed and wanted the house sprayed to prevent an infestation... but Ehrich did what they wanted and i have now had to have them come out 3 freakin' times since, each time the infestation has grown more and more severe, and all the tech does is talk about other customers issues and a quick squirt "here and there" NOT where I want him to, because lets face it i live here and see and know what is going on! So.. if you have a pest issue, just go with some other company! Update: try domyown.com they have all sorts of guides and training and products with real reviews, because its pretty clear Ehrlich will not help us!