Laurie Ploehn
GBYOUR FIRED! I used Ehrlich in a previous home so when I needed pest control service in my new home they were the first company I contacted. While the tech, Jerry was a nice guy, he failed to address our year long, multiple requests for rodent control (mice/chipmunks) always stating it was not the season. Someone should let the mice know that because my husbands hillbilly mouse traps collect rodents year round. Fact is, if we have to do our own rodent control, we can spray for spiders too. Associate Jessica went out of her way to try to rectify the situation, even calling me back with updates that the District Manager would be in touch....gave them another week...no calls from Manager. Ehrlich did not provide the services we contracted for - YOUR FIRED!
Mike Brady
GBRun away from J.C. Ehrlich J.C. Ehrlich sucks. Run as fast as you can away from J.C. Ehrlich. We have had nothing but trouble with them. They promise all sorts of things on the phone and almost never follow up. Here is a short list of the problems I have had with them: 1. I have had three appointments set and nobody shows. 2. Twice a manager was suppose to call me back based on my frustrations dealing with them and neither time did they call. 3. They fought me on the scope of the agreement and refused to honor what we understood the scope to be - only for us to dig up an email from their employee clearly spelling out the scope. 4. Last time I called for service (because we still have a terrible termite problem) I was ccd on the email sent to the local team. They did not notice that I was ccd and proceeded to insult me in the email thread! AND after that they have refused to call us or take care of the problem or anything. Also, if you check reviews of employees for them you will see that the employees hate working there. Run away from J.C. Ehrlich!
Pam Gallagher
GBPoor customer service!! Poor customer service!! The office rescheduled my appointment twice but never had the courtesy to inform us as we waited two full afternoons I hav attempted to contact the office via phone/ and email with no response Do not use this company