Do not waste your time or money! First off, I use the Harrisburg, Pa. branch. Customer Service will promise you anything, but the actual "service" is far different. Let's put it this way, I am a 365 customer (not for much longer) and I have to go buy my own spray and bait traps because the actual service is a sham and a joke. This all started in back in July when I saw a few adult roaches outside and a couple made it into my home. The technician NEVER took my issue seriously and only talked about other customers and how bad their issues were. The "expert" said "we do not want to kill the ones in the house" we want to bait them.. i strongly disagreed and wanted the house sprayed to prevent an infestation... but Ehrich did what they wanted and i have now had to have them come out 3 freakin' times since, each time the infestation has grown more and more severe, and all the tech does is talk about other customers issues and a quick squirt "here and there" NOT where I want him to, because lets face it i live here and see and know what is going on! So.. if you have a pest issue, just go with some other company! Update: try domyown.com they have all sorts of guides and training and products with real reviews, because its pretty clear Ehrlich will not help us!

They offered me a “free” service of an… They offered me a “free” service of an annual inspection of my home and on the day of the service I called to confirm my appointment and two hours after the appointment time no one had shown up. When I called to follow up I was told the technician was told to cancel my appointment but did not have the curtesy to contact me and tell me. I had been a customer for 3 years and received an email an hour later stating I had been terminated as a customer with no reason given. They also took it upon themselves to take money directly from my account without authorization, they used an old debt card on file I hadn’t used to pay in two years!! Terrible customer service and communication

Terrible service Terrible service - can’t even call a local office!