If I could rate them a “0” If I could rate them a “0”, I would. Very disappointed in this company. As a new customer, I was given a confirmed service date and time (Today, between 8-12). Drove 2 hours to be here for this. Nobody showed or called. I called 3 times throughout the day and was reassured a technician would still be coming today. Needless to say, nobody came or called. Can’t even give me a reschedule date. If this is how they treat their customers, we can do without them. Absolutely horrible treatment of new customers. I would suggest looking elsewhere other than this company.

Run away from J.C. Ehrlich J.C. Ehrlich sucks. Run as fast as you can away from J.C. Ehrlich. We have had nothing but trouble with them. They promise all sorts of things on the phone and almost never follow up. Here is a short list of the problems I have had with them: 1. I have had three appointments set and nobody shows. 2. Twice a manager was suppose to call me back based on my frustrations dealing with them and neither time did they call. 3. They fought me on the scope of the agreement and refused to honor what we understood the scope to be - only for us to dig up an email from their employee clearly spelling out the scope. 4. Last time I called for service (because we still have a terrible termite problem) I was ccd on the email sent to the local team. They did not notice that I was ccd and proceeded to insult me in the email thread! AND after that they have refused to call us or take care of the problem or anything. Also, if you check reviews of employees for them you will see that the employees hate working there. Run away from J.C. Ehrlich!

Terrible service Terrible service - can’t even call a local office!