We are well pleased Steven Weikel has been our guy for ten years and he has done an outstanding job of keeping us pest free and at an affordable price.

Worst imaginable Customer Service Worst imaginable Customer Service. The first agent I spoke to would not even let me speak. I called a second time and got a different agent who tried to help me to the best of her ability but to no avail, the scheduled appointment had magically disappeared and they claimed the appointment was never scheduled. I had called during the week because of a hornet problem and at my insistence they finally sent somebody out. They kept mentioning the appointment I had already scheduled and I explained this was a different situation. Well, somebody came out for the hornets but the scheduled appointment which was for the inside of the home must have been cancelled by them since they now claim it never existed. Any company, would be able to track appointments. Stay away if you want to avoid headaches.

This is a terrible company and advise… This is a terrible company and advise not to use them. I used this company to get rid of rodent in my attic in Nov 2023. Sales specialist from Hingham Ma office scheduled an appointment with a technician John who never arrived on time. After waiting all morning he arrived and didn't know what he was suppose to do. He had no communication from the service dept. He came un prepared and didn't put any baits in the attic as he could not reach where the mice noise was coming from. He was unprofessional and didn't check around the outside of the house for possible entry points for the mice instead he was on phone all the time with his friend. I called the company the same day to cancel the service and remove the baits . No one came back and no manger returned my call despite numerous calls to customer service. They don't give an email address of manager so I was unable to write directly to the management. Last I heard from billing Dept that my account will go to collection. I am shocked at such poor customer service, communication and no attempt at dispute resolution.