Poor customer service!! Poor customer service!! The office rescheduled my appointment twice but never had the courtesy to inform us as we waited two full afternoons I hav attempted to contact the office via phone/ and email with no response Do not use this company

They offered me a “free” service of an… They offered me a “free” service of an annual inspection of my home and on the day of the service I called to confirm my appointment and two hours after the appointment time no one had shown up. When I called to follow up I was told the technician was told to cancel my appointment but did not have the curtesy to contact me and tell me. I had been a customer for 3 years and received an email an hour later stating I had been terminated as a customer with no reason given. They also took it upon themselves to take money directly from my account without authorization, they used an old debt card on file I hadn’t used to pay in two years!! Terrible customer service and communication

Technicians do not show up as… Technicians do not show up as scheduled. Took off work to be home for appt and no one showed up. Second time this happened!