Ehrlich is giving us a run around about… Ehrlich is giving us a run around about our ant problem. They have been to our home many times and can’t kill these ants! I have called in and asked for a manager and there is never one available to address my problem. Finally got someone who answered my call who told us that an inspector will come out to see about why they can’t kill the ants…well this never happened. They have even lied to us and told us that their records show that we chose not to speak with a manager! How frustrating!

Terrible customer service I had trouble finding out what amount I was being billed for quarterly service and finally discovered that I was paying almost 400$ for a single visit since I don't usually call between quarterly visits. The only way to get an accounting was to spend an afternoon on the phone waiting for information. Their so called "receipts" had no dollar amounts. When I tried to cancel, I was disconnected on one call and argued with on another call. Unbelievably unprofessional.

YOUR FIRED! I used Ehrlich in a previous home so when I needed pest control service in my new home they were the first company I contacted. While the tech, Jerry was a nice guy, he failed to address our year long, multiple requests for rodent control (mice/chipmunks) always stating it was not the season. Someone should let the mice know that because my husbands hillbilly mouse traps collect rodents year round. Fact is, if we have to do our own rodent control, we can spray for spiders too. Associate Jessica went out of her way to try to rectify the situation, even calling me back with updates that the District Manager would be in touch....gave them another week...no calls from Manager. Ehrlich did not provide the services we contracted for - YOUR FIRED!