ID
GBCan provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!
Keith Grahm
GBOk not great One of the techs forgot a appointment and when they were working on my house they forgot to clean up
Maria52
GBGreat service, great staff and crew. These guys really know their business. Professional, courteous and friendly. Thomas has made a difficult situation a pleasant learning experience and Steve and his crew are thorough to the point of obsession. You can find someone cheaper but you can't find anyone better. Highly recommended.
liette vannatta
GBThe Best in the Business Since I moved toFlorida full time 9 years ago, I have never met a company with more professionalism than Critter Control. The whole crew was courteous and immaculate, taking everything away with little dust remaining. My late husband who was in business in the north east for many years always always strove for perfection. His motto was "there can only be one best in the business". Happy Homeowner business".
Allan Dupuis
GBUnwanted critter guests This is my second experience with Critter control in my 25 year history of living in south fla. They are truly dedicated and committed. Very dependable. Excellent follow through with plans. My only negative was a bit of communication issues with the left hand not knowing what the right hand was doing and some confusion over projections and some unnecessary duplication of efforts.