Mike
GBWell done. Good communication. Very smooth transaction.
Nvirotect Pest Control Services
GBAn honest, trustworthy, reliable company! We have used Critter Control of Ft. Lauderdale (and many of their affiliating locations) numerous times for wildlife jobs on commercial properties. They always address our issues in a timely manner and are very honest about their findings during the inspection. It's easy to see they care a lot about their customers and their relationship with their customers vs. money. When there is a job to do, they get it done fast and correctly! You're paying for quality with these guys (and gals!).
ID
GBCan provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!
Customer
GBSaved....... Had horrible , dirty critters in my attic.......bad for a Mrs. Clean like me! Critter control took care of my problem ( crossing my fingers!) so maybe I can sleep peacefully once again! The absolute best of this awful experience was their technician, Nick Adams!!! He was so reassuring and calm (which I was not) and took control of this less than desired happening! Wish that there were more people like Nick. Critter Control sealed up the entry points today, and let's see what the coming days will bring......hope and pray for no more infestation, but we'll see. Heads up also to Emerson. (repair team)........a real gentleman.
Allan Dupuis
GBUnwanted critter guests This is my second experience with Critter control in my 25 year history of living in south fla. They are truly dedicated and committed. Very dependable. Excellent follow through with plans. My only negative was a bit of communication issues with the left hand not knowing what the right hand was doing and some confusion over projections and some unnecessary duplication of efforts.