Needs improvement The work on sealing all entry points to my home was not completed to my satisfaction.. A couple of areas were missed. Workers used sealing compound color that does not match the paint color. They did not paint matching color over compound. They could have easily spray painted a matching color after the work was completed. I was disappointed with the overall detail on work for the amount charged.

Careless workers and poor service. We don't recommend this company! We had a very stressful situation with Critter Control. It started out fine, and quickly went downhill. The sales person told us we had rats in the attic, and we contracted them to remove them, and seal up all openings on the outside of the house. The workers were careless, and left garbage in the neighbor's yard, which caused problems with them. We also hired them to replace the insulation in the attic. We found the communication between departments at the office and the team of workers to be poor at best. When they did the project of changing the insulation, everything went wrong. First they needed to remove all of our stored items in the attic, but we had been told to leave them on the floor boards up there, it can be worked around it. I was told to leave things in my master closet (the attic entrance is through there). Everything was to be covered in plastic, it was poorly covered up. They moved furniture in the bedroom to bring the vacuum for removal through the window. They did not put the furniture back. They were stamping and slamming and dropping things so furiously in the attic, that it made the light fixture fall out of the ceiling and smash all over the floor. (I'm still finding shards of glass in the carpet and on the tiles). A screw came through the ceiling of the bedroom, and the smoke alarm fell out of the ceiling. They were trying to be fast, that they just kept creating problems. They needed to come back for 3 more visits to fix up everything that they caused, which never should have happened. On the bright side, they did replace the light fixture, and caulked the ceiling where the screw went through it. They also lost the board that covers the attic opening by putting the new insulation over it. That was recovered. They had to replace the floor boards that were not put back, so that we could put our stored items back into the attic. They sent over only 1 guy to move the boards, it was too heavy. They needed to come back again with a team of men. I spent so many days at home, missing work, so that this project could be done. Had they done things right the first time, it would have been half the time they had to be in my home. I spent A LOT of money on this project, and lost money on wages for missing work to be at home. I hired them due to good reviews, well hopefully this will shine a light on how they really are as a company, and that is unsatisfactory!

Great service, great staff and crew. These guys really know their business. Professional, courteous and friendly. Thomas has made a difficult situation a pleasant learning experience and Steve and his crew are thorough to the point of obsession. You can find someone cheaper but you can't find anyone better. Highly recommended.

perfect service My experience with Critter Control was excellent. I would recommend them without reservation.

Did what they had to do Here's hoping they got rid of the varmint So far good but it's only been one day