ID
GBCan provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!
Maximo Otero
GBGreat service ... Very pleasant and professional people. Very pleased with people and service from day one with Andy and Steve through repair for animal proofing with Emerson and his colleague. Very professional people. We were kept up to date, on a daily basis, through the stages of pest removal and then the repair work. Repair work not completed because dry rot was found in wood. We now must have roofing people replace the bad wood and then Critter Control will finish their animal proofing.
Sheila Jacobson
GBMr. Nick Adams Mr. Nick Adams is committed to his work. He is punctual, efficient, effective and willing to help find solutions to your problem. I am grateful for your service. Thank you Nick.
liette vannatta
GBThe Best in the Business Since I moved toFlorida full time 9 years ago, I have never met a company with more professionalism than Critter Control. The whole crew was courteous and immaculate, taking everything away with little dust remaining. My late husband who was in business in the north east for many years always always strove for perfection. His motto was "there can only be one best in the business". Happy Homeowner business".
Judy Moskowitz-Schultz
GBright hand doesn't know from the left An inspector came out, created a "plan" and charged me. The "trappers" lied about inspecting, they had no idea what the other "team" was supposed to do in terms of plugging up holes and disinfecting. So trappers "trapped" before holes were plugged and come to find out today- there are still gaping holes. I am extremely disappointed in this company - they took my money without doing the job