right hand doesn't know from the left An inspector came out, created a "plan" and charged me. The "trappers" lied about inspecting, they had no idea what the other "team" was supposed to do in terms of plugging up holes and disinfecting. So trappers "trapped" before holes were plugged and come to find out today- there are still gaping holes. I am extremely disappointed in this company - they took my money without doing the job

Trust all of the negative reviews about… Trust all of the negative reviews about this company. The sales person Daniel Kalchik told us that we had "a severe" rat problem. We paid $2,900 to take care of it. He sold us on a supposed "disinfectant" package to help after the rats are gone. Well we had one mouse, and after the so called disinfection we still have the same smell in the attic. The company is a rip off. DO NOT trust them!

Needs improvement The work on sealing all entry points to my home was not completed to my satisfaction.. A couple of areas were missed. Workers used sealing compound color that does not match the paint color. They did not paint matching color over compound. They could have easily spray painted a matching color after the work was completed. I was disappointed with the overall detail on work for the amount charged.

Ok not great One of the techs forgot a appointment and when they were working on my house they forgot to clean up

Great service ... Very pleasant and professional people. Very pleased with people and service from day one with Andy and Steve through repair for animal proofing with Emerson and his colleague. Very professional people. We were kept up to date, on a daily basis, through the stages of pest removal and then the repair work. Repair work not completed because dry rot was found in wood. We now must have roofing people replace the bad wood and then Critter Control will finish their animal proofing.