right hand doesn't know from the left An inspector came out, created a "plan" and charged me. The "trappers" lied about inspecting, they had no idea what the other "team" was supposed to do in terms of plugging up holes and disinfecting. So trappers "trapped" before holes were plugged and come to find out today- there are still gaping holes. I am extremely disappointed in this company - they took my money without doing the job

Ok not great One of the techs forgot a appointment and when they were working on my house they forgot to clean up

Trust all of the negative reviews about… Trust all of the negative reviews about this company. The sales person Daniel Kalchik told us that we had "a severe" rat problem. We paid $2,900 to take care of it. He sold us on a supposed "disinfectant" package to help after the rats are gone. Well we had one mouse, and after the so called disinfection we still have the same smell in the attic. The company is a rip off. DO NOT trust them!

Can provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!

Saved....... Had horrible , dirty critters in my attic.......bad for a Mrs. Clean like me! Critter control took care of my problem ( crossing my fingers!) so maybe I can sleep peacefully once again! The absolute best of this awful experience was their technician, Nick Adams!!! He was so reassuring and calm (which I was not) and took control of this less than desired happening! Wish that there were more people like Nick. Critter Control sealed up the entry points today, and let's see what the coming days will bring......hope and pray for no more infestation, but we'll see. Heads up also to Emerson. (repair team)........a real gentleman.