ID
GBCan provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!
Kevin and Claudia
GBAwesome Service Critter Control of Ft. Lauderdale is the best service contractor we've ever used in the 10 years we've been in Broward County - fast, reliable, and always communicating next steps and when they would be there. They took care of the raccoon problem in our attic as quickly and efficiently as possible. Can't recommend them enough.
Maria52
GBGreat service, great staff and crew. These guys really know their business. Professional, courteous and friendly. Thomas has made a difficult situation a pleasant learning experience and Steve and his crew are thorough to the point of obsession. You can find someone cheaper but you can't find anyone better. Highly recommended.
Sharon
GBTrust all of the negative reviews about… Trust all of the negative reviews about this company. The sales person Daniel Kalchik told us that we had "a severe" rat problem. We paid $2,900 to take care of it. He sold us on a supposed "disinfectant" package to help after the rats are gone. Well we had one mouse, and after the so called disinfection we still have the same smell in the attic. The company is a rip off. DO NOT trust them!
Karen S
GBSmelly Problem Critter Control came and saved the day! A opossum decided to make his home in our attic and didn't make it out alive. Noticing a very unpleasant smell we needed the help of a professional. I called Critter Control and they promptly sent a Wildlife Technician to remove the little house guest. Tom Dobrzanski was very polite and professional, and had our problem resolved very quickly. Hopefully we won't have this problem again, but if we do, we'll call Critter Control.