Keith Grahm
GBOk not great One of the techs forgot a appointment and when they were working on my house they forgot to clean up
Sandra pentaleri
GBDid what they had to do Here's hoping they got rid of the varmint So far good but it's only been one day
Karen Mann
GBHighly recommend! I was hearing scratching in the attic, called Critter Control & scheduled an appointment for that same day. Loren inspected the attic & found evidence of rats along with several points of entry around the house. He set traps and scheduled the repairs to be done a few days later. Emerson & his crew (total of 5) came and sealed up every possible point of entry, took before & after pictures to show me and did a great job. Nick came and checked the traps 3 times a week until he was convinced that there were no more rats. Excellent company, always on time and a pleasure to work with.
ID
GBCan provide better service We were moving to a new home and discovered that the attic was a habitant for a raccoon. I have contacted Critter Control that indeed confirmed potential presence of the animal. We were offered to trap the animal in 5 days and to seal the house. Before signing the contract I was told that capture is not guaranteed, but " we never had a case in which the animal was not captured". Unfortunately, after 5 days the trapping was not successful and the animal was not captured. The house was sealed very well but the raccoon that likely meanwhile escaped the attic now started to come and visit us almost daily in the garden and pool. I have contacted the company again stating that we see the animal every night and may be they should put cage with the trap again. The response was that I will need to pay again for doing that and again trapping is not guaranteed. Moreover, now we were told that they not always capture the animals. While the company has a good name countrywide, it is expensive and at least they should provide service at standard that corresponds to the price that they change. Moreover, if the animal is still on the property and was not captured, they should at least attempt to catch it without additional charge!
Customer
GBSaved....... Had horrible , dirty critters in my attic.......bad for a Mrs. Clean like me! Critter control took care of my problem ( crossing my fingers!) so maybe I can sleep peacefully once again! The absolute best of this awful experience was their technician, Nick Adams!!! He was so reassuring and calm (which I was not) and took control of this less than desired happening! Wish that there were more people like Nick. Critter Control sealed up the entry points today, and let's see what the coming days will bring......hope and pray for no more infestation, but we'll see. Heads up also to Emerson. (repair team)........a real gentleman.