The agent who assisted me was very very… The agent who assisted me was very very polite and knowledgeable. I had lots of questions and concerns and she addressed all of them. It's because of her kindness, knowledge and patience that I enrolled four of my properties with Cinch.

VERY POOR CUSTOMER SERVICE No part has arrived as promised for Tech to install. They have sent 2 different emails stating the tech will arrive at 4:00am to 4:45am. There is no email address or telephones that connect with live customer service...just a constant do loop of infinite call backs to the number on the reservervation confirmation. There is NO CUSTOMER SERVICE ! ! I have paid these people $49/ month then $59/mo, now its $75/month for a long time customer of over 10 years ! This Jasmine person writing responses has no clue of what she speaks. I type in my contract number, my address, my telephone numbers, zipcode and contract plan # and still no help...just an error statement to try back later ! RUN AWAY FROM THIS COMPANY. You can contact me to prove I am real ! CINCH better get my washing machine fixed or there will be no end to the complaining.

The lady I talked was very informative… The lady I talked was very informative and helpful if I had questions. She even called me back after work like I asked.

•The good & bad •Signing up was easy. •The plan covers everything I need covered. •Price is great. •Deductible not too high. •No payment due for 30 days. •Unfortunately, plan doesn't go into effect for 30 days. I'd rather pay now & know I'm covered.

I cannot create an online account I cannot create an online account. My email address that Cinch used to contact me 4 times keeps getting rejected. I am on hold now for many minutes and have hung up. I will keep trying, but this is becoming tedious.