Customer Service I spoke with Luis Jaquez about getting our account set up to receive claims and he was very helpful. It was a pleasure speaking with him.

Khal Cortez was very helpful. Khal Cortez was very helpful and assured me that my plumbing issue will be handled. I was having issues with the current assigned plumber so he is trying to be the middleman linking us or set up an alternative plumber if my current one fails to respond to complete the job.

What a cluster f—- dealing with LHG… What a cluster f—- dealing with LHG…. Despite their website stating prompt response in 24-48 hours it took 5 days for a repair technician to come out regarding my refrigerator…Compressor was out so he told me he would contact LHG that night…compressor under LG warranty but Repair man doesn’t contact LHG or LG… it was 2 weeks and I called LG and got the authorization for a new free compressor but the technician had to call them and I was told another 7-10 for the part to be shipped…( and how many more days for the repair man to install ). Needless to say I am fed up….after I made many, many, many calls to LHG they offered me $250.00 which does even over the destroyed food…incompetent repair tech on their part not mine.

Tom Santana with Liberty Home Guard was awesome! Tom Santana with Liberty Home Guard was very helpful in getting my new assignment over to our service. Excellent customer support.

It was kind helpful and amazing Francisco Bueno , Made it super fast efficient easy and professional and execute it in a timely manner. You are in luck when you get him on the phone.