Jackie
GBWhat a cluster f—- dealing with LHG… What a cluster f—- dealing with LHG…. Despite their website stating prompt response in 24-48 hours it took 5 days for a repair technician to come out regarding my refrigerator…Compressor was out so he told me he would contact LHG that night…compressor under LG warranty but Repair man doesn’t contact LHG or LG… it was 2 weeks and I called LG and got the authorization for a new free compressor but the technician had to call them and I was told another 7-10 for the part to be shipped…( and how many more days for the repair man to install ). Needless to say I am fed up….after I made many, many, many calls to LHG they offered me $250.00 which does even over the destroyed food…incompetent repair tech on their part not mine.
The Plumbing Wizard LLC
GBProfessional excellence at Liberty Home Guard I've been working with liberty home guard for a while and everyone I deal with is always eager to help. They always have accurate information and when it comes to navigating the portal, they are all well trained and conduct business with the highest level of professionalism. I would like to mention Frank White and Ray Rosario for their flawless assistance in getting a claim handled while on the phone today. Keep up the great work!
F. R. Isom
GBFriendly and helpful When I started to fill out the application for home guard I received a telephone call from an agent who was monitoring the website. He was both friendly and helpful and offered me a price that was much lower than the one I was about to choose and he explained the features of the package and helped me understand what I was purchasing.
Rese Shively
GBGarbage Disposal Repair I worked with LHG to replace a customer's Garbage Disposal. Went to the customer's home and replaced the old garbage disposal. Went to the contractor's website for LHG and turned in my invoice. I was paid the next day.
Anonymous
GBKhal Cortez was very helpful. Khal Cortez was very helpful and assured me that my plumbing issue will be handled. I was having issues with the current assigned plumber so he is trying to be the middleman linking us or set up an alternative plumber if my current one fails to respond to complete the job.