Vaughn Quest
GBCustomer Service I spoke with Luis Jaquez about getting our account set up to receive claims and he was very helpful. It was a pleasure speaking with him.
Basil Evans
GBFransico Fransico, Jaime and Abagal were fantastic they always go above and beyond to give great customer service thanks again guys
The Plumbing Wizard LLC
GBProfessional excellence at Liberty Home Guard I've been working with liberty home guard for a while and everyone I deal with is always eager to help. They always have accurate information and when it comes to navigating the portal, they are all well trained and conduct business with the highest level of professionalism. I would like to mention Frank White and Ray Rosario for their flawless assistance in getting a claim handled while on the phone today. Keep up the great work!
Jackie
GBWhat a cluster f—- dealing with LHG… What a cluster f—- dealing with LHG…. Despite their website stating prompt response in 24-48 hours it took 5 days for a repair technician to come out regarding my refrigerator…Compressor was out so he told me he would contact LHG that night…compressor under LG warranty but Repair man doesn’t contact LHG or LG… it was 2 weeks and I called LG and got the authorization for a new free compressor but the technician had to call them and I was told another 7-10 for the part to be shipped…( and how many more days for the repair man to install ). Needless to say I am fed up….after I made many, many, many calls to LHG they offered me $250.00 which does even over the destroyed food…incompetent repair tech on their part not mine.
Rese Shively
GBGarbage Disposal Repair I worked with LHG to replace a customer's Garbage Disposal. Went to the customer's home and replaced the old garbage disposal. Went to the contractor's website for LHG and turned in my invoice. I was paid the next day.