No communication between engineers and… No communication between engineers and team mates. An engineer came out few Tuesdays back but for some reason the part was ordered on Friday despite me calling up everyday. Why take so long?When speaking to team members they didn't seem to bothered with my concerns or complaint. They kept passing me on to different people. They have come out now to fix the problem but still really angry about the service I have received from them which took just less then 2 weeks to fix.Domestic and General is as useless.

We used to use JK domestics for all our… We used to use JK domestics for all our repairs but recently I was only offered a 3 month warranty on a new part whereas every supplier I can source the same exact new part offers 12 months warranty. Refused to increase the 3 month warranty so now using a different supplier

Dreadfull service Dreadfull service , they arrived to fix my Samsung fridge freezer, threw a few parts in , left my home with the appliance making a noice and will not reach the correct temp to keep my insulin in the fridge , The engineer said it will fix itself over a 24 hour period just don't use it ! I've tried calling , 15 times infact , they will not respond , I'm devastated!

Just poor Just poor. My washing machine smoking now and they answering the phone then hang up straight away.

Appliance repair Engaged JK Domestics to fix a fridge freezer early December 2019. By the 17th Feb after paying them £300, our appliance was still not working. What JK Domestics are good at is excuses as to why they haven’t called you back or why parts haven’t turned up, or why people from other companies being off sick mean they cannot proceed with your job. We did end up with a £250 refund, but they refused to refund £48 of the call out charge. So we basically paid for an engineer to tell us it was broken. We already knew that! They did say that the charge was to cover the inspection report. I’ve asked for a copy of this inspection report, JK Domestics promised to send this inspection report, but like most promises they made, they didn’t deliver. Avoid