Issues with the extended warranty team, but superb service from Jk Domestics. Highly recommended Absolutely shocking service, booked a repair 12 days ago. I waited in all day and no engineer turned up. When I rang they said they had no contact details for me . They then wanted to rearrange for the following Tuesday leaving me 18 days without an oven. A full day wasted and and shocking customer service. The issue has been resolved now, it's a shame I had to complain on here for something to be done though. Following our telephone conversation with the engineers today. They had our issue resolved within half an hour. The fault lay with the extended warranty team and not Jk Domestics. The lady at Jk Domestics indeed did do as she said and resolved our issues and an engineer was with us within 30 minutes and had the cooker fixed. So s huge thank you to Jk Domestics for resolving our issue and complaint. Shame on the extended warranty team but big thanks to Jk Domestics, cannot fault their service and resolution... Spot on.

Dreadfull service Dreadfull service , they arrived to fix my Samsung fridge freezer, threw a few parts in , left my home with the appliance making a noice and will not reach the correct temp to keep my insulin in the fridge , The engineer said it will fix itself over a 24 hour period just don't use it ! I've tried calling , 15 times infact , they will not respond , I'm devastated!

I had an issue with my dishwasher and… I had an issue with my dishwasher and had 2 other companies come and tried to fix but I kept getting the same issue. I called JK Domestics and they came and fix the issue first time. Great customer service. Friendly engineer, definitely recommend.

Take payment and never return to fix -

Excellent service Excellent service, called to report my faulty gas cooker ,arrived the same day & had the parts on the van . Fixed on the first visit Amazing service would highly recommended