Great friendly service. My washer dryer repair was allocated to JK Domestics by Domestic and General and I couldn't be happier with the service received. I was kept up to date prior to my appointment at all times, with my slot being allocated the day before. The polite young engineer (sorry, didn't catch his name), attended on time, identified the source of the leak quickly, and was able to fix it on his first visit, whilst also spotting a further repair needed. I couldn't be happier, thank you.

I had an issue with my dishwasher and… I had an issue with my dishwasher and had 2 other companies come and tried to fix but I kept getting the same issue. I called JK Domestics and they came and fix the issue first time. Great customer service. Friendly engineer, definitely recommend.

No communication between engineers and… No communication between engineers and team mates. An engineer came out few Tuesdays back but for some reason the part was ordered on Friday despite me calling up everyday. Why take so long?When speaking to team members they didn't seem to bothered with my concerns or complaint. They kept passing me on to different people. They have come out now to fix the problem but still really angry about the service I have received from them which took just less then 2 weeks to fix.Domestic and General is as useless.

Avoid. Take payment and never return to fix Booked and paid £135 for an oven repair on 7th September. Repair man came out 3 days later to investigate. No contact since, no replies to emails, I call them up and get cut off constantly. Currently on day 42 without an oven and £135 down. Do not use this company.

Issues with the extended warranty team, but superb service from Jk Domestics. Highly recommended Absolutely shocking service, booked a repair 12 days ago. I waited in all day and no engineer turned up. When I rang they said they had no contact details for me . They then wanted to rearrange for the following Tuesday leaving me 18 days without an oven. A full day wasted and and shocking customer service. The issue has been resolved now, it's a shame I had to complain on here for something to be done though. Following our telephone conversation with the engineers today. They had our issue resolved within half an hour. The fault lay with the extended warranty team and not Jk Domestics. The lady at Jk Domestics indeed did do as she said and resolved our issues and an engineer was with us within 30 minutes and had the cooker fixed. So s huge thank you to Jk Domestics for resolving our issue and complaint. Shame on the extended warranty team but big thanks to Jk Domestics, cannot fault their service and resolution... Spot on.