Rubbish and more rubbish Rubbish. Not answering the phone. Hung up on me and cancelled appointment. No call back. I now have a local firm sorting the problem out. Total rubbish do not go near this firm

I had an issue with my dishwasher and… I had an issue with my dishwasher and had 2 other companies come and tried to fix but I kept getting the same issue. I called JK Domestics and they came and fix the issue first time. Great customer service. Friendly engineer, definitely recommend.

Excellent service and advice Excellent service and advice. Jason did all the safety checks and fitted my cooker. He was friendly and efficient and also advised me about updating my washing machine. I would recommend JK Domestics to anyone. Lovely office staff too.

DO NOT WASTE YOUR TIME Absolutely shocking service. My dishwasher broke so I called to get an engineer out to fix it. The engineer came within a few days and told me that the pump was faulty and we needed to order a new one. I then paid the £78 charge for call out and was called a week later to pay for the new pump over the phone. I did and then nothing. No communication for 2 weeks. I called to ask when the part would be in stock and was spoken to very rudely by a guy who told me that I wasn't to call for an update they would call me. I later told him that I had paid for the part so it was my right to call and enquire. He then told me the part would arrive Friday. Friday came and went and no one called. I phone on the Monday and enquired again. I was then told the pump was on back stock and would arrive the following Friday. I waited and Friday came and went AGAIN with no call. I called this time very frustrated on the Monday and was told AGAIN that the pump would arrive on Friday, I then asked to speak to the manager who looked into the matter and managed to get a pump to me and fitted on the Friday. The engineer came and fitted the pump but this did not fix the dishwasher and he advised a senior engineer would need to come out to look at the job. 2 more weeks past and an engineer was then booked to come out to the job. I received a text message on the Wednesday to advise that the engineer would be with me the following day only to get a call on the day that the engineer would need to re arrange and come on the Friday. I called the office and spoke to someone who said that the engineer was never booked in for Thursday. I'm currently writing this as the engineer has just left my house so all fresh in mind. I have waited over 2 months for a working dishwasher. Over these last 2 months I have taken several holidays from work to be in when the engineer arrived and have only been greeted by rude ignorant people when phoning the general office number. I warn everyone who is thinking of using this company to not, as its a total waste of time. I will be passing on my story to friends and family in the hope that others don't have to go through a similar process.

Terrible service I had a broken door catch on a dishwasher, they took £72 up front, that was 4 months ago, three turn outs, lots rescheduled and its still not fixed. The last "engineer" removed all the cleaning products from under my sin, left them all over the floor in front of the fridge, then told me that i needed to get a plumber for a broken ball valve, that was now flooding the kitchen tiles, it wasn't like that before and not good as I am on two crutches following double hip replacement. I have left messages for a call back, not had one, tried to ring on several occasions, I might as well have tried to ring the moon! They never answer and your just left listening to list music for ages. All over one little plastic peg and they cant manage that.