Terrible Terrible! Avoid like the plague. They have been dealing with my claim for nearly 2 years and I’m still not any closer to putting a lid on the incident. The other party accepted liability at the start. Minimal contact from them, unless it’s me chasing them. I would never use them again and recommend you don’t either.

Trustworthy and professional For nearly 5 years, Nicola Meese (solicitor) and Emma have gone the extra mile with my complex claim. They always took the opportunity to explain to me. They made sure I received the help I needed. Although my claim is not yet settled, they are helping me. I was difficult case, as in the meantime many unseen problems arose. This was not helped because of covid and the situation in the world. I still felt well informed and looked after, They have been helping me and have worked with my issues all the time. I do highly recommend them and have appreciated their professionalism, their friendly approach and courtesy. Should anything happen again in the future, they will be my first port of call.

Although the claim took longer than… Although the claim took longer than expected due to an issue with the other person's insurance, OCL and Jade communicated with me regularly to keep me updated. All round, we were pleased with the service given that this was the first time we had made an insurance claim

Spent around 5 years trying to chase up… Spent around 5 years trying to chase up a claim, OCL fixed it in a few months and got me more money than I expected. Very good service from the employee who helped me who responded really quickly and with clear information

Disgusted. I was very disappointed that this has taken so long to get settled and it put me through a great deal of worry and pressure when none of this wasn't my fault. I didn't need this at my age.