Ali
GBAlthough the claim took longer than… Although the claim took longer than expected due to an issue with the other person's insurance, OCL and Jade communicated with me regularly to keep me updated. All round, we were pleased with the service given that this was the first time we had made an insurance claim
Samia
GBSpent around 5 years trying to chase up… Spent around 5 years trying to chase up a claim, OCL fixed it in a few months and got me more money than I expected. Very good service from the employee who helped me who responded really quickly and with clear information
Sandra
GBSwift and Efficient OCL dealt with our outstanding claim swiftly and efficiently and kept us appraised of the situation. Staff were helpful on the telephone.
Mrs Jakes
GBThe solicitor (Nicola Meese ) that… The solicitor (Nicola Meese ) that dealt with my case , was very friendly and helpful , kept me up to date with the process off my case all the way . Evan though it took a while because of covid I still felt well informed, Hopefully I will not need a solicitor in the future but if I do I would most certainly go to OCL Thank you to all that were involved in my case Tracy
teresabienkowskihotmail.com
GBI had a car accident nearly five years… I had a car accident nearly five years ago, when an articulated truck went into our car and sent us spinning across the M25 into the barrier and our car was written off. I was in the passenger seat. Fortunately we had no physical injuries but definitely mental ones! I was offered an amount of money from the other party which was paltry. OCL advised me to not accept and pursue a better settlement. Throughout this process OCL gave me great advice. The last couple of years there had still been no resolution. David Vaughn talked me through these last two years and explained exactly what things meant and how to proceed.He was brilliant. Sometimes you can get lost in the jargon of this profession but he took time to carefully explain things in detail. We got as far as going to court but David mediated between the other party and myself and managed to secure an acceptable offer which meant I didn't need to go to court. So although this took five years OCL were prepared and worked hard for the best outcome for me. My special thanks though goes to David Vaughan who was very patient, kind and very professional with me and made the process bearable.Sobmany thanks David Teresa Bienkowski