A true caring professional Lucy Guerreiro at Kesgrave office was absolutely outstanding in all respects. All the 'lawyer' jokes ever told, most certainly do not and shall never apply to her. Her dedication and commitment and due care and attention and true personal touch, was humbling and I have no hesitation to recommend to anyone. A true caring professional which is a major asset to her firm. THANK YOU !!

Ross Coates have been great Ross Coates have been great, in particular Dara, Jo and Remersh. Easily contactable and getting things through swiftly for me which I am very appreciative of. Great service throughout.

Lucy was an excellent help in this… Lucy was an excellent help in this property transaction . She carried along Was very professional in executing her duties Very timely also She made the experience very seamless. Would not hesitate to use nor recommend RossCoates anytime to anyone

House Sale funds - Mortgage not cleared two weeks on. *Update 2* - 1st May - some Mortgage value (£42K) still outstanding and Direct Debit taken today. * Update * 30th April - Notification mortage paid. * Update * Estate Agents Fees paid 24th April and statements received 29th April. As of today 26th April (2 weeks on from property sale) the outstanding mortgage on our sale property has still not been cleared, our estate agents are chasing their fees and claiming breach of contract and they have overpaid us equity on the property, this is despite accounts department PROMISING the mortgage was being paid via a rare phone call Tuesday 23rd April . On Monday the 29th we will be paying the mortgage on a property we no longer own. Every single professional body involved in this transaction, from the buyers solicitor, the mortgage brokers, the estate agents are urging us to report this company to the Law Society and the SRA and we will be exploring every avenue including police reports and recouping costs , as on a personal note dealing with this awful company has made my partner mentally ill and be signed off work. Now before the team at Ross Coates try and bury this review for "harmful & illegal content " What i would like is, Monday 29th send us a COMPLETE and correct statement and breakdown of the fees, immediately clear our outstanding HSBC mortgage with the sale funds you are sitting on, tell us how much we owe YOU as you've overpaid us and finally as a gesture of good waive your fees. You are acting illegally retaining these funds and are in breach of all professional conveyancing standards. If we do not hear from you by midday we will assume the funds have been taken fraudulently and will be alerting Ipswich Police. (I will not be removing review as asked previously, and will update it when successfully resolved) If you value you sanity do not engage with this company for conveyancing, they do not understand the process or their commitments .

Lost my house purchase because of Ross Coates Solicitors. Worst company and the most traumatic experience dealing with them. This is one of the worst Solictors you could ever deal with. I was in the process of buying a house, and due to their absolutely useless rude staff- naming Remersh Kaur, her assistants Dara and krishna, I have lost my house purchase. After paying them £200,000 for completion of my house purchase, they refused to transfer my money on to the sellers Solictors account. They have held my money for months and I am constantly fighting to get my money back. They refuse to answer myself calls and emails and Remersh will always send you an auto reply saying she is on holiday. She is always on holiday!! Please please read all the reviews on Ross Coates and staff. They have 3 cases now with the SRA. Keep your money safe and don’t use this solicitors if you want a successful house purchase.