Ross Coates have been great Ross Coates have been great, in particular Dara, Jo and Remersh. Easily contactable and getting things through swiftly for me which I am very appreciative of. Great service throughout.

Very helpful & Professional Very helpful & Professional. Ross Coates Solicitors have been excellent in helping me deal with a couple of matters. In particular Lucy was really personable, empathic and hard working. She went beyond to make a stressful & lengthy process as quick and as easy as possible. I would recommend anyone to consider using this firm for a wide range of legal services.

Really, really do not use these I am still in the process of selling my house with this company after 4 months and am totally frustrated at the lack of response to emails. It is impossible to get through on the phone and they sat on the Management Pack for 1 month without passing it onto the buyers solicitors. This only happened after I got through to their complaints department and she did it, but unfortunately this lady has now left the company and they have removed the phone number from their complaints page. Do not pay up front for their fees!. I negotiated a lower upfront payment but still regret paying this because they have no incentive to work fast. I have pretty much had to liaise through the estate agent with the buyers solicitors to sort things out because otherwise I think it would take a year to complete! UPDATE If you think things cannot get worse then read on. The sale completed on Friday 26th April. It is now Wednesday 1st May and I dont have a completion statement, no reply to emails, unable to get through on phone and more importantly I still dont have the money! I dont even know how much I am getting. I only know completion was successful because the estate agent told me! Nothing whatsoever from the solicitors. I am extremely worried, dont put yourself in this position. This is the Whitehouse Road department by the way. I believe they have other offices too who may be better.

A true caring professional Lucy Guerreiro at Kesgrave office was absolutely outstanding in all respects. All the 'lawyer' jokes ever told, most certainly do not and shall never apply to her. Her dedication and commitment and due care and attention and true personal touch, was humbling and I have no hesitation to recommend to anyone. A true caring professional which is a major asset to her firm. THANK YOU !!

Lucy was an excellent help in this… Lucy was an excellent help in this property transaction . She carried along Was very professional in executing her duties Very timely also She made the experience very seamless. Would not hesitate to use nor recommend RossCoates anytime to anyone