This law firm have ruined my family… This law firm have ruined my family life over a 3 year period They are unprofessional and uncaring and only want to drain you dry of money which they don't do anything for. Their complaints procedure is flawed and impossible but they pretend to care which they don't but all stick together to cover up mistakes and incompetence Please do not choose this firm and go elsewhere

Exceptional Care and Knowledge Exceptional support and care throughout the whole of the conveyance process by John Banky, Reading. This is the second time of using hcr, Reading, and we cannot fault them on either occasion. We received personal support, not a team of strangers. Ours was not a straight forward process and the depth of knowledge was impressive - thorough - professional. We were always kept informed. We cannot thank John Banky and his team enough for steering us through complicated waters!! I was dreading the final invoice but it was incredibly fair. We were not "ripped-off" or taken advantage of. Not all solicitors are equal - these are the best. We would not go elsewhere! Thank you hcr.

Worst legal firm I've ever used The staff at HCR Worcester are some of the most obnoxious, unprofessional, rude and incompetent legal staff I have ever had the displeasure of working with. They provided little to no information, were terrible at communication, were very slow and could never answer simple enquires. The only thing they seem to be worried about is charging through the nose for a non existent service. They couldn't even answer simple questions - then had the nerve to charge for emails which simple stated they couldn't answer any of the enquires! In the end, I was forced to seek legal advice from other firms which contradicted the information given by HCR. It very much feels like the "advice" they give is aimed at making the most money possible out of you, rather than being the best course of legal action. I suggest you save yourself a lot of grief, time and money by avoiding this firm at all costs.

Not impressed Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate. The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement. She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc. Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element. Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.

Very positive experience First time dealing with HCR and I was appointed Maria Hearne to represent me in a property matter. She was absolutely incredible. Fast acting, extremely precise and attentive. Will be using HCR (Maria) to look after me again.