House Purchase My first dealings with buying a house left me empty and disappointed with the service this company provided. Started with the Ross-on-Wye branch losing our first payment, 6 weeks later the files for our purchase and sale were sent to two other offices instead of keeping them together. No apologies forth coming, just excuses. Various excuses for missing deadlines and even got the taxes wrong at the end ,and had to come back to us to bail them out of the mire to claim it back. Ì wouldn't recommend them to buy or sell a wheelbarrow..

Very positive experience First time dealing with HCR and I was appointed Maria Hearne to represent me in a property matter. She was absolutely incredible. Fast acting, extremely precise and attentive. Will be using HCR (Maria) to look after me again.

Not impressed Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate. The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement. She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc. Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element. Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.

Extremely rude staff Extremely rude staff, I would not recommend using this company to anyone. Spoke to a senior member of staff in residential at Cheltenham and they were very rude and unprofessional. Avoid at all costs.

They just want your money I should have heeded the negative online reviews I read about HCRLAW before proceeding to instruct them. They couldn’t care less about my case. All they care about is taking as much of my money as possible. I have had far better clarity as to my case from Royd’s Withy King over a couple of emails without even paying them yet.