Absolute joke of an organisation Absolute joke of an organisation. Sent me a letter trying to collect money that was not owed - as confirmed by the client that they were acting on behalf of. Spoke to someone called D Perry, possibly the most unhelpful person to ever exist.

Exceptional Care and Knowledge Exceptional support and care throughout the whole of the conveyance process by John Banky, Reading. This is the second time of using hcr, Reading, and we cannot fault them on either occasion. We received personal support, not a team of strangers. Ours was not a straight forward process and the depth of knowledge was impressive - thorough - professional. We were always kept informed. We cannot thank John Banky and his team enough for steering us through complicated waters!! I was dreading the final invoice but it was incredibly fair. We were not "ripped-off" or taken advantage of. Not all solicitors are equal - these are the best. We would not go elsewhere! Thank you hcr.

House Purchase My first dealings with buying a house left me empty and disappointed with the service this company provided. Started with the Ross-on-Wye branch losing our first payment, 6 weeks later the files for our purchase and sale were sent to two other offices instead of keeping them together. No apologies forth coming, just excuses. Various excuses for missing deadlines and even got the taxes wrong at the end ,and had to come back to us to bail them out of the mire to claim it back. Ì wouldn't recommend them to buy or sell a wheelbarrow..

Worst legal firm I've ever used The staff at HCR Worcester are some of the most obnoxious, unprofessional, rude and incompetent legal staff I have ever had the displeasure of working with. They provided little to no information, were terrible at communication, were very slow and could never answer simple enquires. The only thing they seem to be worried about is charging through the nose for a non existent service. They couldn't even answer simple questions - then had the nerve to charge for emails which simple stated they couldn't answer any of the enquires! In the end, I was forced to seek legal advice from other firms which contradicted the information given by HCR. It very much feels like the "advice" they give is aimed at making the most money possible out of you, rather than being the best course of legal action. I suggest you save yourself a lot of grief, time and money by avoiding this firm at all costs.

They just want your money I should have heeded the negative online reviews I read about HCRLAW before proceeding to instruct them. They couldn’t care less about my case. All they care about is taking as much of my money as possible. I have had far better clarity as to my case from Royd’s Withy King over a couple of emails without even paying them yet.