Their response is very fast Their response is very fast. We had an issue with our bank account that triggered automatic Pingpong account review. Pingpong's service team helped us resolve the issue quickly.

Excellent Customer Support Joseph Corral, Amelia Tang, Jolene Zhang, Dong Wang, and Chris Kinnard worked together to help me resolve an issue that has been ongoing for over one year. In addition, they showed me new features and capabilities for the new Ping Pong platform. Thank you!!

Terrible service with disregard for… Terrible service with disregard for customer service. I used their service one time upon setup and a few weeks later I get my account blocked apparently due to document supplied. Going by their help pages an email to their customer service team will help me provide them with an alternative document to get my account back up but that is not the case according to Dustin Malvin who was quick to tell me that unfortunately nothing can be done to reactivate my account and essentially he was more concerned with shutting me off. I never got a response to my email to customer service btw hence why I went with live chat and spoke with resident live bot Dustin Malvin. I only needed their service to make payments to my supplier so there was absolutely no need to block my account. When you get your account blocked they won't provide you with a valid response and hide behind a hidden / fake security protocol. Typical annoying response. Find a better alternative as this clown company isn't worth it.

PingPong value proposition is great PingPong value proposition is great It's such a great product for such little compromises. I've been using several other alternatives in the past and I can assure you PingPong is of the greatest value. Its Customer Support is also one of the best. Very timely responses and the support I get is just phenomenal. Shout out to Tracy! She's literally the best

Dustin Malvin agent - A M A Z I N G The person who helped me through live chat was astonishing - Dustin Malvin Literally answered like 20 of my questions in a row with clear and concise answers 10/10