Dustin Malvin agent - A M A Z I N G The person who helped me through live chat was astonishing - Dustin Malvin Literally answered like 20 of my questions in a row with clear and concise answers 10/10

Terrible service with disregard for… Terrible service with disregard for customer service. I used their service one time upon setup and a few weeks later I get my account blocked apparently due to document supplied. Going by their help pages an email to their customer service team will help me provide them with an alternative document to get my account back up but that is not the case according to Dustin Malvin who was quick to tell me that unfortunately nothing can be done to reactivate my account and essentially he was more concerned with shutting me off. I never got a response to my email to customer service btw hence why I went with live chat and spoke with resident live bot Dustin Malvin. I only needed their service to make payments to my supplier so there was absolutely no need to block my account. When you get your account blocked they won't provide you with a valid response and hide behind a hidden / fake security protocol. Typical annoying response. Find a better alternative as this clown company isn't worth it.

Chinese phishing company Chinese phishing company asking information about your business and never return with any feedback or whatever Ignore and report

ID / Money Harversting Operation - STAY AWAY!!! Is it not ironic how the company name and what they do to gullible people match? They lure you in with great promises and once you join, the pingpong begins... I was lucky to never send them any funds, but I had to submit my passport and business information to them. Once that was done, they requested more - a selfie, tax documents, utility bills and so on. Finally, the accound was blocked. This is clearly a scam - they collect as many documents as possible, and who knows what will be done with them down the line. There are probably a few shady businesses operating around the world under YOUR name. This is an IDENTITY / MONEY harvesting operation. STAY AWAY!

Their response is very fast Their response is very fast. We had an issue with our bank account that triggered automatic Pingpong account review. Pingpong's service team helped us resolve the issue quickly.