Where are you Anton and where is your CS? SG is total rubbish! It used to be good. Now, it is very buggy, there are a ton of errors and if you open up a ticket to get your issue resolved, YOU WILL NOT HEAR FROM ANYONE EVER. All tickets go unanswered! This has been going on for several months and it sucks because it isn't cheap. ANTON - dude, come on now.

Just switched from Shopmaster Just switched from Shopmaster - it takes some time to get used to, but afterwards it works much smoother than anything else that I’ve tried. Finally was able to expand to other marketplaces besides Shopify & Amazon. Sales seemed to be picking up as well, almost non existant pricing errors. Can’t wait to take my business to new level! Thanks Sku Grid !

SKUGrid is very buggy SKUGrid is very buggy. Their Customer Support is the worst I have ever seen. if you open a ticket to get your issue resolved, YOU WILL NOT HEAR FROM ANYONE EVER. All tickets go unanswered! I have opened 3 tickets in relation to 3 different issues and it's been almost a month since the 1st ticket I opened. Only received an auto-response with a promise that someone will send a personal response within 2 working days. Like I said it's been almost a month, and issues keep happening, because the software is becoming buggy. Moreover, those issues can be really costly whether you are selling on eBay, Amazon or even on your own shopify store. On the other hand, SKUFetch used to be good at curating images and saving you time, but now it is no longer the same and you have to upload the images manually, as it pull very poor quality images, most of them are just random images of logos or other products that appear on the product page. Again, no response or update from the Developers!!!!

little to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.

It was a rough ride last few weeks, but in the end it was worth the hassle It was a rough ride last few weeks: extension for file exchange kept acting up, slow performance of web-site and delays in price checking. However, everything was fixed and updated, support was quick & polite and once again they did a great job of handling the problems and as far as I know not only recovering from them, but also improving their infrastructure so that it won't happen again. Thanks ! I used Sku Grid for last year and I will continue using it! John G.