I've been using Sku Grid for a while… I've been using Sku Grid for a while now and I have to say that it's a great platform for managing my online sales. The ability to automate price updates and inventory monitoring across multiple marketplaces has saved me a lot of time and effort. However, I did have some issues with the customer service response time. It took a little longer than expected to get a response, which was frustrating at times.

The support are absolutely terrible The support are absolutely terrible, i am still waiting for a response from 2 weeks ago. Sku Fetch and Wise lister are a total liability and cannot list the correct items causing the whole process to be done manually. SKU Grid cant work properly without those 2 making the whole situation redundant as having listed manually the Grid seems to mess up. Support are non existent. Stay away from these *****.

little to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.

If I could give zero stars I would If I could give zero stars I would. SKUGrid was good at first, but now it has become very buggy and very unreliable. The support is a joke. They don't address the real issue in any support ticket you submit and instead send the same response no matter what the issue is, asking you to watch their Youtube videos which most of them are outdated. Repricing doesn't work. It doesn't change stock when the supplier goes out of stock. and it is basically not doing any of the job that it is supposed to do. I submitted 5 or more support tickets more than a week and I am yet to receive a response from a human addressing what is actually in the ticket!

Sku Grid Sku Grid is an incredibly useful tool for retail arbitrage and dropshipping. Ive been using it for a few months now, and it has made managing my business across Amazon, eBay, and Walmart so much easier. The only downside is that customer service can be a bit slow to respond, but they do eventually provide helpful support.