Process Easy and Fast The process for making my purchase was simple and straightforward. I received confirmation of my payment and a receipt I was expecting my book and received it much earlier than the date noted on the order. Thanks

Another great Nolo product Needed software to make a quitclaim deed. Nolo product was very easy to use, complete and accurate. I was able to make revisions easily when necessary. Reasonable price, will use Nolo again. Already using their Willmaker & Trust program.

Did NOT order Quantitative Biosciences! Instead of the legal book I ordered, I received a textbook titled Quantitative Biosciences. When I tried to use their website chat interface, the agent could only refer me to an attorney. There was no phone number listed on the site nor on the shipping confirmation email. Going to the order confirmation email, I learned that the ebook link also did not work. There was a phone number on the order confirmation email, and I called to request a refund. Very frustrating and disappointing experience. I am very wary of their legal advice given the mistakes with my order.

I asked Google a question regarding… I asked Google a question regarding Tenant/Landlord law and the name Nolo came up. I sent Nolo an email, briefly stating my problem I received an automated answer "an attorney will contact you tomorrow." But no one called. The following day I received an email from Nolo, stating they were sorry they didn't have an attorney who specializes in Tenant/Landlord law and furnished me a link to a list of very commendable and respectable attorneys - all with 5 Stars reviews - in my area. That is what I call good follow up and customer service. They also suggested I purchase an e-book - which I did - and pretty much answered my question. I had heard of Nolo on the radio in California a long time ago, but had never contacted them until now. I am glad to see they have stayed in business that long (their service is free) and wish them success. They deserve praise and thanks.

Years and Years I have been using nolo services for several years. I trust the quality will be up to date and accurate. Thank you.