I ordered and paid for this program 3… I ordered and paid for this program 3 days ago, and have not received any code or access information. I have emailed the customer service twice. And yes, I have checked my Spam folder. I haven't gotten any response yet. After this review, I got a reply that they would contact me. Three days later and still no contact from this company. Very frustrating! April 8th - I received a call and the issue has been resolved.

I have not had a chance yet to use this… I have not had a chance yet to use this version, however, I have used other versions and have always been impressed.

Easy to use for wills, Power of Attorney, etc. I used Willmaker back in 2006 for our wills. This latest version is more thorough and provides easy to understand instructions. Especially found their Health Care Directive document very easy to create. There are links to more extensive information about each item, if you want to learn more about the item.

Helps you get to an acceptable will allowing for changes as you raise more and more question Will maker was easy to use-walks you thru the process and lets you make new versions without deleting the old. The ability to learn as you go and make different versions till you are satisfied with one that works.

Does NOT include Springing Durable Power of Attorney Bought it for personal (family) estate planning purposes. Price was good. Interview process is easy like tax software. The Will and Health Care Directive worked fine. The Durable Power of Attorney only has a version that takes effect immediately. It does NOT provide for a Springing DPOA. Their reason is that it takes too long to determine incapacity, and the POA must have the ability to buy and sell immediately. Lots of on line articles support this position. However, that is not the right solution for me. Adding the Springing DPOA should be simple enough. Not including it is equivalent to giving legal advice to me.