Over two years of reliability and counting I have been using The Opal Group / Movrr.co for over two years now, both for notarizations and referrals and they have always been very reliable and awesome. I look forward to continue working with them for years go come!

Communication was lacking at best Communication was lacking at best. Found out hours before scheduled closing that the notary was never available for the given date (found this out only after we called) Had to pay extra for another notary, who still couldn't come within business hours (showed up 4 hours after original time) Promised our docs would be mailed next day (already too late, as we were remotely closing on a home out if state) They were shipped 2 days later (yes we were billed for that, no we did not pay) Thank goodness we sensed the disorganization and went to UPS as a back up. 1 star because we got a notary, just far too little to late. Pay the extra and just do UPS or your local town hall.

Excellent follow through and execution. Follow through is superb. I needed to coordinate a notarized doc in another state. I noted the signee was in a facility and was very anxious about the process. I was called to confirm my booking and told the exact time of the notary's arrival would be confirmed. I was then called with the time of the appointment and the notary's name. Then shortly before arrival time I was called again to let me know the notary, their name, and the arrival time was on time if not running a little early. All this communication allowed me to keep my loved one at ease during the process. Afterward my loved one confirmed all was handled by a very nice and helpful person. It's hard to buy peace of mind, and I got that without having to ask. Great service.

Over promised and under delivered Set expectation of finding a notary to be at my location in 30 mins, charging twice what I saw from other services that were booked. After paying, the quoted timeframe changed to 45 minutes. 50 minutes later I get an update that it would take up to another hour for the person to reach me. The operator then asked for more money to account for rush hour even though I had already paid. A terrible experience during an already demanding day.

Terrible Communication You told me you could get the signing done same day, which is a big reason I went with you and paid, then and you then cancelled an hour before. Then I never received a call the day before the rescheduled day confirming what time the notary arrive and had to call myself. Then they told me she would be here at 4:00 but she showed up at 3:45 overall just terrible communication