Terrible Communication You told me you could get the signing done same day, which is a big reason I went with you and paid, then and you then cancelled an hour before. Then I never received a call the day before the rescheduled day confirming what time the notary arrive and had to call myself. Then they told me she would be here at 4:00 but she showed up at 3:45 overall just terrible communication

My Brother-in-law died before his… My Brother-in-law died before his signing and notarization of his documents. The Opal group promptly refunded the prepaid fees in a very professional and efficient manner. Much appreciated...

Timely and Effective The young man who came out was timely and met our needs immediately.

We like signing documents in the comfort of our home We will never again have to search for a notary in the snow or rain. The notary comes to our living room. They are prompt and dependable. The service is worth the price.

Over promised and under delivered Set expectation of finding a notary to be at my location in 30 mins, charging twice what I saw from other services that were booked. After paying, the quoted timeframe changed to 45 minutes. 50 minutes later I get an update that it would take up to another hour for the person to reach me. The operator then asked for more money to account for rush hour even though I had already paid. A terrible experience during an already demanding day.