The woman LaToya was very kind and…I would use your company again! The woman LaToya was very kind and respectful. She did her work and explained what she was doing which helped me with all that paper work which was a lot! Thank you I would use your company again.

Excellent follow through and execution. Follow through is superb. I needed to coordinate a notarized doc in another state. I noted the signee was in a facility and was very anxious about the process. I was called to confirm my booking and told the exact time of the notary's arrival would be confirmed. I was then called with the time of the appointment and the notary's name. Then shortly before arrival time I was called again to let me know the notary, their name, and the arrival time was on time if not running a little early. All this communication allowed me to keep my loved one at ease during the process. Afterward my loved one confirmed all was handled by a very nice and helpful person. It's hard to buy peace of mind, and I got that without having to ask. Great service.

Timely and Effective The young man who came out was timely and met our needs immediately.

Communication was lacking at best Communication was lacking at best. Found out hours before scheduled closing that the notary was never available for the given date (found this out only after we called) Had to pay extra for another notary, who still couldn't come within business hours (showed up 4 hours after original time) Promised our docs would be mailed next day (already too late, as we were remotely closing on a home out if state) They were shipped 2 days later (yes we were billed for that, no we did not pay) Thank goodness we sensed the disorganization and went to UPS as a back up. 1 star because we got a notary, just far too little to late. Pay the extra and just do UPS or your local town hall.

My Brother-in-law died before his… My Brother-in-law died before his signing and notarization of his documents. The Opal group promptly refunded the prepaid fees in a very professional and efficient manner. Much appreciated...