My Brother-in-law died before his… My Brother-in-law died before his signing and notarization of his documents. The Opal group promptly refunded the prepaid fees in a very professional and efficient manner. Much appreciated...

I obtained notary services from you I obtained notary services from you. It was relatively easy to make the arrangements and the notary was excellent- she knew what she was doing and was helpful in completing notarization of many documents. It was a bit challenging as the signers were elderly and 1 was blind, but she handled everything very well.

Over promised and under delivered Set expectation of finding a notary to be at my location in 30 mins, charging twice what I saw from other services that were booked. After paying, the quoted timeframe changed to 45 minutes. 50 minutes later I get an update that it would take up to another hour for the person to reach me. The operator then asked for more money to account for rush hour even though I had already paid. A terrible experience during an already demanding day.

Communication was lacking at best Communication was lacking at best. Found out hours before scheduled closing that the notary was never available for the given date (found this out only after we called) Had to pay extra for another notary, who still couldn't come within business hours (showed up 4 hours after original time) Promised our docs would be mailed next day (already too late, as we were remotely closing on a home out if state) They were shipped 2 days later (yes we were billed for that, no we did not pay) Thank goodness we sensed the disorganization and went to UPS as a back up. 1 star because we got a notary, just far too little to late. Pay the extra and just do UPS or your local town hall.

Wrong representation I contacted them with the understanding that they were a paralegal company. I needed a service of a paralegal for a child modification case. Unfortunately they are just a notary service. And no one told me. I kept questioning them when I was asked to fill out the documents myself but no one told me anything. Documents were rejected twice. And when I asked for a refund, the supervisor thought it was funny and And was laughing. Almost $900 spent! I could've hire a lawyer with tgat money!!!!