I had to cancel service before the… I had to cancel service before the notary was sent out. I have not received my refund that I requested last week. I am still awaiting that refund request for no services rendered. Please send refund immediately. It was requested for me to send an email request and that was done last Wednesday the 27th, 2023.

Over promised and under delivered Set expectation of finding a notary to be at my location in 30 mins, charging twice what I saw from other services that were booked. After paying, the quoted timeframe changed to 45 minutes. 50 minutes later I get an update that it would take up to another hour for the person to reach me. The operator then asked for more money to account for rush hour even though I had already paid. A terrible experience during an already demanding day.

Excellent follow through and execution. Follow through is superb. I needed to coordinate a notarized doc in another state. I noted the signee was in a facility and was very anxious about the process. I was called to confirm my booking and told the exact time of the notary's arrival would be confirmed. I was then called with the time of the appointment and the notary's name. Then shortly before arrival time I was called again to let me know the notary, their name, and the arrival time was on time if not running a little early. All this communication allowed me to keep my loved one at ease during the process. Afterward my loved one confirmed all was handled by a very nice and helpful person. It's hard to buy peace of mind, and I got that without having to ask. Great service.

The woman LaToya was very kind and…I would use your company again! The woman LaToya was very kind and respectful. She did her work and explained what she was doing which helped me with all that paper work which was a lot! Thank you I would use your company again.

Timely and Effective The young man who came out was timely and met our needs immediately.