SUSAN
GBSimple questionnaire, great filing instructions The questionnaire is pretty simple to follow. It would be helpful to have a list of all data needed up front so that I could gather it all before I started. I had to go back and forth a lot while collecting information. But the questionnaire itself is well done. The filing instructions are also extremely helpful.
Stephen
GBGood helper today. But this was my 4 th attempt Today was a good experience. My call went almost directly to a representative. However I had called 3 other times this week. After a 5 minute wait time a machine asked for my call back number. Which is a nice service some companies offer. However I never did receive a return phone call. Today like magic however I got directly through.
Heather Carter
GBThe PDF documents are not accurate -
Trina Wright
GBIt was a fairly easy process for… It was a fairly easy process for someone like me who doesn’t particularly like filling out forms on the computer. Although now that the form is completed I don’t exactly k ow what the next step is
Melissa Gallaway - Rutherford
GBI paid $499 for the premium package I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford