Stephen
GBGood helper today. But this was my 4 th attempt Today was a good experience. My call went almost directly to a representative. However I had called 3 other times this week. After a 5 minute wait time a machine asked for my call back number. Which is a nice service some companies offer. However I never did receive a return phone call. Today like magic however I got directly through.
Melissa Gallaway - Rutherford
GBI paid $499 for the premium package I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford
Rob
GBLogging in voids your right to a refund!! Signed up then logged in. According to 3 step divorce, once you have logged in your refund is void! About one third of the way through the questionnaire, I realized that my case would not qualify for the method to be used. This is unethical business practice and must be stopped.
Marcela
GBThe Divorce Software was …easy breezy The Divorce Software was very straightforward to work with. I changed several times my answers. It was easy to correct them. It was very easy to print the forms. One form at a time. Thank you for making this experience uncomplicated. Sincerely, Marcela - Texas
Marlon Quijije
COThe Customer Service Rep that assisted… The Customer Service Rep that assisted me with all my concerns and questions was very patient and extremely detailed.