Melissa Gallaway - Rutherford
GBI paid $499 for the premium package I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford
Heather Carter
GBThe PDF documents are not accurate -
Adam Ambrose
GBLost data and atrocious customer service They lost months of data I had entered into their questionaire back in mid-September. Apparently this is a widespread problem. I have tried communicating with them over many weeks, and they give me the runaround every time. Better to use paper and pencil, better a spreadsheet, better anything but this incredible waste of money and time on a service that can't do the ONE thing it's supposed to do: save your data.
Jeff
GBThe team guided me through a military divorce I had a complicated situation due to military service and being geographically separated from my now former spouse. Nolo had a great team that helped us navigate the process the whole way through. I am now divorced and happy for the service received. Thanks Aaron, Judy, and Cynthia!
Patricia Parry
GBBest Decision You fill in the blanks and a day later you print all the documents and you do the rest.