Stephen
GBGood helper today. But this was my 4 th attempt Today was a good experience. My call went almost directly to a representative. However I had called 3 other times this week. After a 5 minute wait time a machine asked for my call back number. Which is a nice service some companies offer. However I never did receive a return phone call. Today like magic however I got directly through.
Francis Patterson
GBEase of Use The instructions and forms are very easy to use and navigate.
Adam Ambrose
GBLost data and atrocious customer service They lost months of data I had entered into their questionaire back in mid-September. Apparently this is a widespread problem. I have tried communicating with them over many weeks, and they give me the runaround every time. Better to use paper and pencil, better a spreadsheet, better anything but this incredible waste of money and time on a service that can't do the ONE thing it's supposed to do: save your data.
Marcela
GBThe Divorce Software was …easy breezy The Divorce Software was very straightforward to work with. I changed several times my answers. It was easy to correct them. It was very easy to print the forms. One form at a time. Thank you for making this experience uncomplicated. Sincerely, Marcela - Texas
Rob
GBLogging in voids your right to a refund!! Signed up then logged in. According to 3 step divorce, once you have logged in your refund is void! About one third of the way through the questionnaire, I realized that my case would not qualify for the method to be used. This is unethical business practice and must be stopped.