Melissa Gallaway - Rutherford
GBI paid $499 for the premium package I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford
Francis Patterson
GBEase of Use The instructions and forms are very easy to use and navigate.
Aubrey Cortes
GBClear and thorough and great customer… Clear and thorough and great customer service via phone
Stephen
GBGood helper today. But this was my 4 th attempt Today was a good experience. My call went almost directly to a representative. However I had called 3 other times this week. After a 5 minute wait time a machine asked for my call back number. Which is a nice service some companies offer. However I never did receive a return phone call. Today like magic however I got directly through.
Marlon Quijije
COThe Customer Service Rep that assisted… The Customer Service Rep that assisted me with all my concerns and questions was very patient and extremely detailed.