Adam Ambrose
GBLost data and atrocious customer service They lost months of data I had entered into their questionaire back in mid-September. Apparently this is a widespread problem. I have tried communicating with them over many weeks, and they give me the runaround every time. Better to use paper and pencil, better a spreadsheet, better anything but this incredible waste of money and time on a service that can't do the ONE thing it's supposed to do: save your data.
Melissa Gallaway - Rutherford
GBI paid $499 for the premium package I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford
Trina Wright
GBIt was a fairly easy process for… It was a fairly easy process for someone like me who doesn’t particularly like filling out forms on the computer. Although now that the form is completed I don’t exactly k ow what the next step is
Francis Patterson
GBEase of Use The instructions and forms are very easy to use and navigate.
BG
GBmade things easy on a very trying time It was very easy to follow and when I have issue and called , the people on the other end were friendly and very helpful