Adam Ambrose
GBLost data and atrocious customer service They lost months of data I had entered into their questionaire back in mid-September. Apparently this is a widespread problem. I have tried communicating with them over many weeks, and they give me the runaround every time. Better to use paper and pencil, better a spreadsheet, better anything but this incredible waste of money and time on a service that can't do the ONE thing it's supposed to do: save your data.
Clyde Painter
GBWell filling out the preliminary papers's pretty straightforward and… Well it's pretty straightforward and pretty easy to fill out . The court part seems daunting but I'll press on following their really good directions.overall so far I'm impressed with it all. Thank You
Marcela
GBThe Divorce Software was …easy breezy The Divorce Software was very straightforward to work with. I changed several times my answers. It was easy to correct them. It was very easy to print the forms. One form at a time. Thank you for making this experience uncomplicated. Sincerely, Marcela - Texas
BG
GBmade things easy on a very trying time It was very easy to follow and when I have issue and called , the people on the other end were friendly and very helpful
Anna B.
MXPlease read this before you buy this service I let myself be swayed by the good reviews that appear on their site and purchased the Premium Plus service. Right after you purchase the service, everything seems great; they immediately send you an email asking for a rating. You rate them, and then the nightmare begins. I've been waiting for 3 weeks for them to respond to an email. I've called them three times asking general questions about my documentation, and each time they say they can't help me. I understand that they can't provide legal advice, and all my questions were about the documentation they themselves had sent me, which had some blank pages. I'll quote what is written in their software after making the purchase: ¨You also have the comfort of unlimited free product support by phone and email. Although we cannot provide legal advice or advice specific to your situation, we are here to help you with the program from start to finish¨ NONE of my questions have been answered. They have sent me emails to sign documents for myself and my spouse that we had already signed back in August, a total lack of professionalism. I've had to seek information from other experts about my case. At this point, I don't think I'll continue my divorce process with this company. They only ensure that their clients leave a good review and then leave them to their own. Please look for other solutions because in DivorceNet you CAN´T trust.