I have been working with Cape Law since… I have been working with Cape Law since November 2023, I find the process is very slow and I continually have to email them for updates and to move the case along to the next step. When I ask a question via email I get very short and limited answers. I am at the point where I need to decide weather or not to have Cape Law help me with to file in small claims and my instinct has me hesitating because of the cost and what exactly I will get if I win the case.

I was told 3-5 days for the letter I was told 3-5 days for the letter, and it took 14 days. Unfortunately that is now going to prevent charges to be filed.

Easy Process. Happy with Results. Automated systems could be slightly improved. The process with Cape Law was easy. Filled out a request to speak with a lawyer, gave some initial information, and had a 20 minute call. On the call, the lawyer was knowledgeable, had pre-read all the material I sent them and was able to guide me through some possible next steps and what they would need from me. I had claim denied against a major international insurance agency for a sum that could have been brought to small claims court. Cape drew up a demand letter with my case, had it certified delivered, and within two weeks of delivery, the insurance agency had changed their stance and approved my claim. Only reason I'm giving four stars instead of five - the online system is supposed to keep track of each step of the case, but didn't seem to be updated after I had my initial call. I had to get updates by e-mailing the lawyer on my case, but they were good about responding in a timely manner.

This company is a complete scam!! This company is a complete scam!!. They’re refusing to refund me for the services I didn’t use. They’re trying to tell me that I’m not allowed my refund of $245 because the “attorney” already “drafted” 2 statement of claims. But I refused to accept either- because they were poorly worded and inaccurate, even after sending in detailed facts about my case. And even though I had a phone consultation back in April I basically had to re explain myself multiple times and they still got the statement of claim wrong so I canceled. They’re also refusing to refund $49 for the subscription I only signed up for to get the price reduced from $350, the case manager “Nicole”- instead emailed me, lied and said I had another phone consultation. However, that was paid for back in February. I didn’t have an active subscription in march, and only paid the $49 in April to reduce that pathetically high service charge another phone consultation wasn’t had or needed. The nerve to think they’re entitled to $245 to copy and paste inaccurate words on a statement of claims form they got off the state’s website is outrageous. $240 for less than 50 words is sick, that was typed and pasted in less than 3 minutes at best. Cape scammers- I’ve initiated a dispute with my bank, avoid this company!!. Half the reviews are fake

Superior customer support and company… Superior customer support and company experience in the industry +A excellent communication and professional support and best practices in the industry.