I was told 3-5 days for the letter I was told 3-5 days for the letter, and it took 14 days. Unfortunately that is now going to prevent charges to be filed.

Incompetence level 1000! I used cape law service to send a demand letter in Florida. They take about 30 days to reply to an email, and takes them about 3 weeks to write a demand letter. The lawyers at this firm do not read your case at all and you have to brief them from scratch. You cannot rely on them to send the letter properly because suddenly your lawyer may disappear from the roster due to unknown reasons. So then your demand letter will take another month to be sent. They do not update you at all during the process, and they do not know how to use a phone to conduct an international call. I do not recommend this service at all they are inconsistent, unreliable, and will waste your time. They did send me a $ refund for my last consultation - however, I can’t really appreciate it much, because they cannot refund my time wasted.

SCAM- BEWARE SCAM- BEWARE. signed up for the service to get a simple demand letter. It became clear very quickly that this is not a real law firm. The first email indicated it was "administrative serves" and not a law firm. I immediately (within 30 minutes) canceled my subscription and request for a letter, and asked for a refund of both charges, following their process for cancellation. I received another email indicating my cancellation request is "under review". There is nothing to "review". I simply canceled the service. I emailed their contact person with the same request and received a form letter response. I called the 800 number and was on hold until exactly 5pm, when the firm indicated it could not take my call at this time. This company is just a scam for unsuspecting people who need legal services.

Superior customer support and company… Superior customer support and company experience in the industry +A excellent communication and professional support and best practices in the industry.

Great job Great conversation with the attorney. Discussed all options. Made a good plan about how to proceed.