I have been working with Cape Law since… I have been working with Cape Law since November 2023, I find the process is very slow and I continually have to email them for updates and to move the case along to the next step. When I ask a question via email I get very short and limited answers. I am at the point where I need to decide weather or not to have Cape Law help me with to file in small claims and my instinct has me hesitating because of the cost and what exactly I will get if I win the case.

Consultation call worth the money I had a great experience in my consultation call. Marcy K was super helpful. She was kind, knowledgeable, and showed care for my situation and the outcome of my case. She helped me better understand my situation and provided advice and direction for an outline of actionable next steps. Well worth the cost for sure.

SCAM- BEWARE SCAM- BEWARE. signed up for the service to get a simple demand letter. It became clear very quickly that this is not a real law firm. The first email indicated it was "administrative serves" and not a law firm. I immediately (within 30 minutes) canceled my subscription and request for a letter, and asked for a refund of both charges, following their process for cancellation. I received another email indicating my cancellation request is "under review". There is nothing to "review". I simply canceled the service. I emailed their contact person with the same request and received a form letter response. I called the 800 number and was on hold until exactly 5pm, when the firm indicated it could not take my call at this time. This company is just a scam for unsuspecting people who need legal services.

Superior customer support and company… Superior customer support and company experience in the industry +A excellent communication and professional support and best practices in the industry.

Easy Process. Happy with Results. Automated systems could be slightly improved. The process with Cape Law was easy. Filled out a request to speak with a lawyer, gave some initial information, and had a 20 minute call. On the call, the lawyer was knowledgeable, had pre-read all the material I sent them and was able to guide me through some possible next steps and what they would need from me. I had claim denied against a major international insurance agency for a sum that could have been brought to small claims court. Cape drew up a demand letter with my case, had it certified delivered, and within two weeks of delivery, the insurance agency had changed their stance and approved my claim. Only reason I'm giving four stars instead of five - the online system is supposed to keep track of each step of the case, but didn't seem to be updated after I had my initial call. I had to get updates by e-mailing the lawyer on my case, but they were good about responding in a timely manner.