customer
GBEasy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.
customer
GBProcess is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.
Eric
GBCould have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own
Meghan
GBHighly Recommend It is very easy to use this service and they are very supportive. There is quick turn around with questions and paperwork. It made the whole process much easier.
Joshua Norman
GBIt’s taking forever It’s taking forever. None of the information entered is put on paper correctly which has led to multiple complaints and reaching out to get the paperwork fixed. We should have been divorced months ago but you can’t get the paperwork right. Hopefully it’s right this time and the judge signs it. I do not recommend at all.