I spoke to someone on the call and… I spoke to someone on the call and wanted to get help. The gal was just very low energy and not as helpful, friendly. She seemed impatient. Trust me i don't want to be in this situation either. If i knew how to do this i would have done it all myself... i Definitely wanted further assistance in this process to be reviewed by an experienced person. This is been already extremely stress for me. when is filing to court, i am looking for help that it doesn't gets errors in the filing process. Thankyou

Love the save feature The questions were very easy to read and answer. The drop down explanation bubbles really helped me to understand the information that was being requested. I loved the feature of being able to return to previous pages in order to check my answers. I was really thankful that the website saved my progress as I was unable to get back to it for a couple months. That save feature allowed me to gather information for the questions that took more research to find the answer amongst my own Paperwork.

Process is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.

I didn't really receive any assistance… I didn't really receive any assistance and when I tried to reach out to someone I couldn't get in contact with anyone. My case manager never really got back to be after the first phone call and I ended up spending a lot of money for them to basically email me forms that I could have printed myself. On top of the large sum I paid up front the do reoccurring monthly charges. So you'll end up paying like you hired an attorney depending on the process length. My divorce still isn't not finalized, and I still haven't heard from anyone.

Disaster Disaster. Terrible customer service. Would never pick up the phone and took forever to call back. Didn't file all the papers, and when it came to child support payment apparently they didn't add our final edits and filed an incorrect FL 350. Can you imagine the conflict this has caused with my ex? f'ing disaster, disaster, disaster. I'm going to reach out to demand a refund, but the odds of me getting a reply are almost zero.