customer
GBProcess is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.
Joshua Norman
GBIt’s taking forever It’s taking forever. None of the information entered is put on paper correctly which has led to multiple complaints and reaching out to get the paperwork fixed. We should have been divorced months ago but you can’t get the paperwork right. Hopefully it’s right this time and the judge signs it. I do not recommend at all.
Matthew Godbold Sr
GBLost Paperwork My divorce papers have been lost in the mail for over two months. The tracking number shows it going back and forth between two states. Divorce.com has failed to rectify the problem claiming we are the mercy of the USPS. I tried to File a missing mail report but since I am not the sender or recipient I can do nothing about it. I started the process on 8/10/23. I will change this review once they fix the problem
jacqueline Vines
GBVery good They were very professional and welcoming and showed much care and concern to help the process to move swiftly and quickly. I was treated like family. What I did not understand they took the time to ensure that I understood each step. They were extremely Professional, what I did not understand they provided the understanding, knowledge and wisdom to pursue my divorce. Very efficient.
Eric
GBCould have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own