Joseph Gleason
GBHappy to be done There were a lot of duplicate entries instead of having answers carry over from one field to the next, particularly in the case of real estate assets. The need to enter the same data multiple times was inconvenient. Also, despite going through all of the fields and answering the questions, the system still made me go back through everything in a non-sensical way in order to get to the submission process. Other than that, the overall experience was good.
Jazzpantz
GBI didn't really receive any assistance… I didn't really receive any assistance and when I tried to reach out to someone I couldn't get in contact with anyone. My case manager never really got back to be after the first phone call and I ended up spending a lot of money for them to basically email me forms that I could have printed myself. On top of the large sum I paid up front the do reoccurring monthly charges. So you'll end up paying like you hired an attorney depending on the process length. My divorce still isn't not finalized, and I still haven't heard from anyone.
customer
GBEasy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.
customer
GBLack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer
Matthew Godbold Sr
GBLost Paperwork My divorce papers have been lost in the mail for over two months. The tracking number shows it going back and forth between two states. Divorce.com has failed to rectify the problem claiming we are the mercy of the USPS. I tried to File a missing mail report but since I am not the sender or recipient I can do nothing about it. I started the process on 8/10/23. I will change this review once they fix the problem