customer
GBEasy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.
Joseph Kaiser
GBDisaster Disaster. Terrible customer service. Would never pick up the phone and took forever to call back. Didn't file all the papers, and when it came to child support payment apparently they didn't add our final edits and filed an incorrect FL 350. Can you imagine the conflict this has caused with my ex? f'ing disaster, disaster, disaster. I'm going to reach out to demand a refund, but the odds of me getting a reply are almost zero.
Matthew Godbold Sr
GBLost Paperwork My divorce papers have been lost in the mail for over two months. The tracking number shows it going back and forth between two states. Divorce.com has failed to rectify the problem claiming we are the mercy of the USPS. I tried to File a missing mail report but since I am not the sender or recipient I can do nothing about it. I started the process on 8/10/23. I will change this review once they fix the problem
customer
GBLack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer
Eric
GBCould have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own