Disaster Disaster. Terrible customer service. Would never pick up the phone and took forever to call back. Didn't file all the papers, and when it came to child support payment apparently they didn't add our final edits and filed an incorrect FL 350. Can you imagine the conflict this has caused with my ex? f'ing disaster, disaster, disaster. I'm going to reach out to demand a refund, but the odds of me getting a reply are almost zero.

Process is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.

Very good They were very professional and welcoming and showed much care and concern to help the process to move swiftly and quickly. I was treated like family. What I did not understand they took the time to ensure that I understood each step. They were extremely Professional, what I did not understand they provided the understanding, knowledge and wisdom to pursue my divorce. Very efficient.

Could have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own

Highly Recommend It is very easy to use this service and they are very supportive. There is quick turn around with questions and paperwork. It made the whole process much easier.