customer
GBLack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer
customer
GBEasy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.
Consuelo Berr
GBLove the save feature The questions were very easy to read and answer. The drop down explanation bubbles really helped me to understand the information that was being requested. I loved the feature of being able to return to previous pages in order to check my answers. I was really thankful that the website saved my progress as I was unable to get back to it for a couple months. That save feature allowed me to gather information for the questions that took more research to find the answer amongst my own Paperwork.
Ken Bratland
GBI tried another service and the… I tried another service and the interface was very clunky. Yours was much better. What it lacked was the ability to add custom info. That was frustrating. I had to edit the PDF docs myself. I expected a much better interface for 600 dollars.
customer
GBI spoke to someone on the call and… I spoke to someone on the call and wanted to get help. The gal was just very low energy and not as helpful, friendly. She seemed impatient. Trust me i don't want to be in this situation either. If i knew how to do this i would have done it all myself... i Definitely wanted further assistance in this process to be reviewed by an experienced person. This is been already extremely stress for me. when is filing to court, i am looking for help that it doesn't gets errors in the filing process. Thankyou