customer
GBProcess is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.
CB
GBThe process made easy. After reading about filing for divorce and quickly becoming overwhelmed; I was relieved to find a website that has very easy to follow instructions. The questions are written in such a way that I could clearly understand. I was so relieved that the my answers were plugged into the proper forms for me because I had no idea which ones to use. I really appreciate the assistance with filing the forms with the county court house and also with serving the divorce papers to my spouse. Two things that I wasn't looking forward to doing myself. The quick response to my questions gave me more confidence in the support staff and a sense of reassurance that I was not on my own. Thank you for all your help so far. I feel ready for the next steps now.
Nash W
GBUncontested divorce Mind you, I'm still in the process of filing, so this is technically a partial experience review. That said, so far the process has been unstressful. It's been a relief actually. They're detailed and available should you have questions or don't understand something. In my case, it's a clean divorce, both parties going there own way with what they came in with. But I imagine if it were more complex, Divorce.com would still be equipped to handle it.
customer
GBLack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer
Eric
GBCould have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own