Process is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.

I didn't really receive any assistance… I didn't really receive any assistance and when I tried to reach out to someone I couldn't get in contact with anyone. My case manager never really got back to be after the first phone call and I ended up spending a lot of money for them to basically email me forms that I could have printed myself. On top of the large sum I paid up front the do reoccurring monthly charges. So you'll end up paying like you hired an attorney depending on the process length. My divorce still isn't not finalized, and I still haven't heard from anyone.

Easy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.

Very good They were very professional and welcoming and showed much care and concern to help the process to move swiftly and quickly. I was treated like family. What I did not understand they took the time to ensure that I understood each step. They were extremely Professional, what I did not understand they provided the understanding, knowledge and wisdom to pursue my divorce. Very efficient.

Could have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own