Consuelo Berr
GBLove the save feature The questions were very easy to read and answer. The drop down explanation bubbles really helped me to understand the information that was being requested. I loved the feature of being able to return to previous pages in order to check my answers. I was really thankful that the website saved my progress as I was unable to get back to it for a couple months. That save feature allowed me to gather information for the questions that took more research to find the answer amongst my own Paperwork.
customer
GBI spoke to someone on the call and… I spoke to someone on the call and wanted to get help. The gal was just very low energy and not as helpful, friendly. She seemed impatient. Trust me i don't want to be in this situation either. If i knew how to do this i would have done it all myself... i Definitely wanted further assistance in this process to be reviewed by an experienced person. This is been already extremely stress for me. when is filing to court, i am looking for help that it doesn't gets errors in the filing process. Thankyou
Joshua Norman
GBIt’s taking forever It’s taking forever. None of the information entered is put on paper correctly which has led to multiple complaints and reaching out to get the paperwork fixed. We should have been divorced months ago but you can’t get the paperwork right. Hopefully it’s right this time and the judge signs it. I do not recommend at all.
Joseph Kaiser
GBDisaster Disaster. Terrible customer service. Would never pick up the phone and took forever to call back. Didn't file all the papers, and when it came to child support payment apparently they didn't add our final edits and filed an incorrect FL 350. Can you imagine the conflict this has caused with my ex? f'ing disaster, disaster, disaster. I'm going to reach out to demand a refund, but the odds of me getting a reply are almost zero.
Eric
GBCould have a lot better directions with… Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own