Easy and quick process The whole process was extremely easy, the system was user-friendly, and the updates were clear. Where you were within the whole process, what comes next, what may still be needed, it was all very clear and easy to understand.

It’s taking forever It’s taking forever. None of the information entered is put on paper correctly which has led to multiple complaints and reaching out to get the paperwork fixed. We should have been divorced months ago but you can’t get the paperwork right. Hopefully it’s right this time and the judge signs it. I do not recommend at all.

Lack of communication from step 4 to 5… Lack of communication from step 4 to 5 and it magically was “sent out” the day I reached out to check on the status… I also paid extra to have mine “expedited” but it still took the 5-7 business days to receive anyway so that was pointless I guess that’s what you get for going cheaper than a lawyer

The process made easy. After reading about filing for divorce and quickly becoming overwhelmed; I was relieved to find a website that has very easy to follow instructions. The questions are written in such a way that I could clearly understand. I was so relieved that the my answers were plugged into the proper forms for me because I had no idea which ones to use. I really appreciate the assistance with filing the forms with the county court house and also with serving the divorce papers to my spouse. Two things that I wasn't looking forward to doing myself. The quick response to my questions gave me more confidence in the support staff and a sense of reassurance that I was not on my own. Thank you for all your help so far. I feel ready for the next steps now.

Love the save feature The questions were very easy to read and answer. The drop down explanation bubbles really helped me to understand the information that was being requested. I loved the feature of being able to return to previous pages in order to check my answers. I was really thankful that the website saved my progress as I was unable to get back to it for a couple months. That save feature allowed me to gather information for the questions that took more research to find the answer amongst my own Paperwork.