Jennifer Lamb
GBEZDry III Dryer purchase I purchased a new dryer for my grooming shop and the entire process went flawlessly. Upon ordering I was able to customize the color as well as set up a payment schedule that suited me to break it up into 4 smaller payments. My dryer shipped EXTREMELY fast which was perfect because I desperately needed it! I would 100% recommend Pet Pro Supply Co. and I'll definitely be purchasing any future equipment through them as well!
K Crush llc
GB30 to 90 days is a lie We ordered a dog playground in March for our dog daycare. They said 30-90 days until delivery. I checked in to see how far away delivery time is. It took 3 emails and 2 weeks for them to tell me it wouldn't ship until October. They could have reached out when they knew it would be a six month delay. Go suck an egg pet pro supply
Linda
GBI am experiencing the same issues as… I am experiencing the same issues as the previous reviews. I ordered the pet pro grooming tub and they said it was in stock. That was July 9th. I am still waiting and it is now September 8th. They gave me the same run around about contacting the manufacturer and gave me a ship date. Still nothing and no response from emails to customer service no response from the messages left on the phone. They are awful.
Danielle Langel
GBThis company doesn't even deserve one… This company doesn't even deserve one start. I ordered an expensive item and a month later it still has not been shipped. I emailed and only received a reply that they will get back to me and haven't. I called and was on hold for an hour and then an automated message said there was no one available in customer service to speak with me. I have yet to hear back regarding my request for a refund. Horrible customer service.
OlympiAnn
GBGreat Place to Get a KLIMB I recently ordered a KLIMB platform and accessories kit. I was delighted to receive free shipping, as the KLIMB is heavy! (KLIMB itself does not offer free shipping.) My items arrived within a reasonable amount of time (shipping times are unpredictable with pandemic restrictions) and in excellent condition. I will shop at Pet Pro Supply again, and I'm already telling my friends about them.