I paid for a double Rhino dog kennel 6… I paid for a double Rhino dog kennel 6 weeks ago. I was told it would be 3-4weeks before shipping and that Rhino has already started to fabricate the kennel. This was 5 weeks ago. My order # 103212557. To date, I can not get a CS Rep on phone and I get a generic email "that they are checking with manufacturer ". This cost me $3600 and I NEEDED for medical purposes! Still no kennel or real response from Pet Pro Supply.

Great experience, company, and product. We recently purchased a Bully Bed through Pet Pro Supply Co. for our Great Danes. After spending money on all types of dog beds we found that they just were not supportive enough for our big breed dogs, with very little support for their bony parts. After a bit of pleading my case on the expense of all that didn’t work, and that it was more than the cost of the Bully Bed, my husband agreed to ordering one to see if we’d like it. It arrived a day earlier than expected, and we were quite impressed with its density, and overall appearance. The dogs LOVE it, and it provides amazing support for their size. Very pleased with every aspect of this purchase, start to finish.

Placed an order on September 13 Placed an order on September 13, order went around the world. Received 1 box of 2 on October 25. Still awaiting second box. Canceled the order, now company wants me to pay to ship back and 25% restocking fee. I will never order from them again.

I ordered a grooming table for my dog… I ordered a grooming table for my dog grooming shop almost a month ago on June 10th and it still hasn't been delivered, though they charged my credit card when I ordered. Even with the COVID-19 crisis that's excessive. I don't think I would order from them again.

EZDry III Dryer purchase I purchased a new dryer for my grooming shop and the entire process went flawlessly. Upon ordering I was able to customize the color as well as set up a payment schedule that suited me to break it up into 4 smaller payments. My dryer shipped EXTREMELY fast which was perfect because I desperately needed it! I would 100% recommend Pet Pro Supply Co. and I'll definitely be purchasing any future equipment through them as well!