Great Experience with Crate Order Reading some other recent negative reviews on here, I was anxious about placing an order with Pet Pro Supply for a crate. Everywhere else online, the crate I needed was sold out or backordered. But it was available with Pet Pro Supply. The company quickly responded by email in under a day to my questions and concerns, and shipped the crate within a day or two of my order. It arrived yesterday in perfect condition and is exactly what I needed.

Great experience, company, and product. We recently purchased a Bully Bed through Pet Pro Supply Co. for our Great Danes. After spending money on all types of dog beds we found that they just were not supportive enough for our big breed dogs, with very little support for their bony parts. After a bit of pleading my case on the expense of all that didn’t work, and that it was more than the cost of the Bully Bed, my husband agreed to ordering one to see if we’d like it. It arrived a day earlier than expected, and we were quite impressed with its density, and overall appearance. The dogs LOVE it, and it provides amazing support for their size. Very pleased with every aspect of this purchase, start to finish.

Supplied me with a part which was… Supplied me with a part which was damaged when it comes to us parts missing in the passage to do only refund it if I send it back but I had to pay for the post package Not very helpful don’t use they are only the middle person and don’t care

Amazing Customer Service, Great prices and products I purchase 4 intermediate and 2 XL (double door) crates. These are amazing. I feel less worried about my dogs traveling in these crates. Super easy to clean. Pet Pro Customer service was excellent. These were backordered by the MFG and customer service kept me up to date on when they would ship. I would definitely buy again!

I paid for a double Rhino dog kennel 6… I paid for a double Rhino dog kennel 6 weeks ago. I was told it would be 3-4weeks before shipping and that Rhino has already started to fabricate the kennel. This was 5 weeks ago. My order # 103212557. To date, I can not get a CS Rep on phone and I get a generic email "that they are checking with manufacturer ". This cost me $3600 and I NEEDED for medical purposes! Still no kennel or real response from Pet Pro Supply.