I ordered a grooming table for my dog… I ordered a grooming table for my dog grooming shop almost a month ago on June 10th and it still hasn't been delivered, though they charged my credit card when I ordered. Even with the COVID-19 crisis that's excessive. I don't think I would order from them again.

Great experience, company, and product. We recently purchased a Bully Bed through Pet Pro Supply Co. for our Great Danes. After spending money on all types of dog beds we found that they just were not supportive enough for our big breed dogs, with very little support for their bony parts. After a bit of pleading my case on the expense of all that didn’t work, and that it was more than the cost of the Bully Bed, my husband agreed to ordering one to see if we’d like it. It arrived a day earlier than expected, and we were quite impressed with its density, and overall appearance. The dogs LOVE it, and it provides amazing support for their size. Very pleased with every aspect of this purchase, start to finish.

Easy, secure, expandable. I purchased 2 5x5x4 square dog kennels by Aleko from Pet Pro. The order arrived quickly, well packaged for 2 large items so that they were not damaged in transit. Iam a 70+ woman, who barely weighs 100 lbs and have a bad shoulder, yet this was easy to assemble. I was able to figure it out from the directions provided and it seems to be a very secure place to contain a active dog. The kennels latch securely together, allowing several to be used together to enlarge to any size. It's easy enough to move. The company neglected to send enough connectors which theu sent out promptly when I called them.

Great Experience with Crate Order Reading some other recent negative reviews on here, I was anxious about placing an order with Pet Pro Supply for a crate. Everywhere else online, the crate I needed was sold out or backordered. But it was available with Pet Pro Supply. The company quickly responded by email in under a day to my questions and concerns, and shipped the crate within a day or two of my order. It arrived yesterday in perfect condition and is exactly what I needed.

I have called and emailed several times… I have called and emailed several times to get questions about a product answered. One month after e-mailing still not answered. My calls from a week ago not returned. Trying to e-mail one more time today and hopefully someone can help. Why can't you just put people on hold for a customer service agent like a normal experience? Very strange.