Product received was not the product pictured I bought a replacement motor for a dog groomer dryer. The motor received was not the one pictured on the website. Incorrect color, physical size and had an external capacitor added. They refused to take it back. Their only explanation is that the original motor is no longer made so they sent one that is of similar specification. Their website still shows the incorrect motor.

Great harness! I recently purchased a Blue-9 Balance Harness Buckle Neck at the recommendation of my puppy trainer. She was right! This harness is comfortable and secure enough that I know my puppy will not be able to squirm out of it. The people at ProPet had a great selection of products at competitive prices. Shipping was efficient. I will definitely order from ProPet again.

I am experiencing the same issues as… I am experiencing the same issues as the previous reviews. I ordered the pet pro grooming tub and they said it was in stock. That was July 9th. I am still waiting and it is now September 8th. They gave me the same run around about contacting the manufacturer and gave me a ship date. Still nothing and no response from emails to customer service no response from the messages left on the phone. They are awful.

DO NOT BUY ANTHING FROM THEM I purchase an Edemco dryer on March 5, 2021. Pet Pro Supply said that the dryer will ship on 6/25/2021 due to Covid-19. I have emailed costumer service multiple times and they keep saying that the manufacture will ship my item soon. They are not giving me an specific date. Pet Pro Supply should make it clean that the item is not in stock before costumers purchase their items. I need a refund so I can get my item else where. ORDER NUMBER: 103213341 DO NOT PURCHASE ANYTHING FROM THEM

Great Experience with Crate Order Reading some other recent negative reviews on here, I was anxious about placing an order with Pet Pro Supply for a crate. Everywhere else online, the crate I needed was sold out or backordered. But it was available with Pet Pro Supply. The company quickly responded by email in under a day to my questions and concerns, and shipped the crate within a day or two of my order. It arrived yesterday in perfect condition and is exactly what I needed.