Supplied me with a part which was… Supplied me with a part which was damaged when it comes to us parts missing in the passage to do only refund it if I send it back but I had to pay for the post package Not very helpful don’t use they are only the middle person and don’t care

Placed an order on September 13 Placed an order on September 13, order went around the world. Received 1 box of 2 on October 25. Still awaiting second box. Canceled the order, now company wants me to pay to ship back and 25% restocking fee. I will never order from them again.

Amazing Customer Service, Great prices and products I purchase 4 intermediate and 2 XL (double door) crates. These are amazing. I feel less worried about my dogs traveling in these crates. Super easy to clean. Pet Pro Customer service was excellent. These were backordered by the MFG and customer service kept me up to date on when they would ship. I would definitely buy again!

30 to 90 days is a lie We ordered a dog playground in March for our dog daycare. They said 30-90 days until delivery. I checked in to see how far away delivery time is. It took 3 emails and 2 weeks for them to tell me it wouldn't ship until October. They could have reached out when they knew it would be a six month delay. Go suck an egg pet pro supply

EZDry III Dryer purchase I purchased a new dryer for my grooming shop and the entire process went flawlessly. Upon ordering I was able to customize the color as well as set up a payment schedule that suited me to break it up into 4 smaller payments. My dryer shipped EXTREMELY fast which was perfect because I desperately needed it! I would 100% recommend Pet Pro Supply Co. and I'll definitely be purchasing any future equipment through them as well!