This company doesn't even deserve one… This company doesn't even deserve one start. I ordered an expensive item and a month later it still has not been shipped. I emailed and only received a reply that they will get back to me and haven't. I called and was on hold for an hour and then an automated message said there was no one available in customer service to speak with me. I have yet to hear back regarding my request for a refund. Horrible customer service.

Amazing Customer Service, Great prices and products I purchase 4 intermediate and 2 XL (double door) crates. These are amazing. I feel less worried about my dogs traveling in these crates. Super easy to clean. Pet Pro Customer service was excellent. These were backordered by the MFG and customer service kept me up to date on when they would ship. I would definitely buy again!

I ordered a grooming table for my dog… I ordered a grooming table for my dog grooming shop almost a month ago on June 10th and it still hasn't been delivered, though they charged my credit card when I ordered. Even with the COVID-19 crisis that's excessive. I don't think I would order from them again.

Easy, secure, expandable. I purchased 2 5x5x4 square dog kennels by Aleko from Pet Pro. The order arrived quickly, well packaged for 2 large items so that they were not damaged in transit. Iam a 70+ woman, who barely weighs 100 lbs and have a bad shoulder, yet this was easy to assemble. I was able to figure it out from the directions provided and it seems to be a very secure place to contain a active dog. The kennels latch securely together, allowing several to be used together to enlarge to any size. It's easy enough to move. The company neglected to send enough connectors which theu sent out promptly when I called them.

I paid for a double Rhino dog kennel 6… I paid for a double Rhino dog kennel 6 weeks ago. I was told it would be 3-4weeks before shipping and that Rhino has already started to fabricate the kennel. This was 5 weeks ago. My order # 103212557. To date, I can not get a CS Rep on phone and I get a generic email "that they are checking with manufacturer ". This cost me $3600 and I NEEDED for medical purposes! Still no kennel or real response from Pet Pro Supply.