I had an agent named Monica I had an agent named Monica. I like to say that my experience with my agent was really rewarding. My agent was professional, didn't try to rush me, read the information to me so that I could make choices. My agent also had a sense of humor which is great because I appreciate people being human.

Terrible service Terrible service. Charged me for my order. Then only uploaded draft version of documents. Took more than 4 months (and still waiting) to get signature version of documents needed for financing. Only way to contact via chat where response is simply will be done in 24-48 hours. And then I need to reach out again and same thing. I would not recommend this service.

Legal Zoom did not save Important Documents I hired Legal Zoom to dissolve my LLC in New Jersey. However, they failed to save a key Tax Certification Clearance document that is required for other purposes. They failed to electronically save it, or mail me a hard-copy. It was easily accessible online, but now that the LLC is dissolved, I need to manually contact the NJ Treasury Dept for it, and likely pay more fees to obtain it.

I received invaluable support I received invaluable support. During chat all of my questions were answered with the utmost professionalism and kindness.

LegalZoom offers excellent products, great customer service, and easy to use online forms LegalZoom offers excellent products that have helped me create my LLC. The portals and online forms make it easy to fill out and file documents. The customer agents I talk to whenever I call for support are knowledgeable and address my concerns. This review is my consistent experience as a LegalZoom customer for a year.