Steven
GBI wanted a Grant Deed I wanted a Grant Deed. Your system generated a Warranty Deed. So, I got nothing, will have to start over, do it again, or find another source if your system continues to generate the wrong type of Deed.
Lisa Pentecost
GBThe formatting was bad The formatting was bad, I had to rearrange everything and delete a lot of useless pages. It went from 14 pages to 7 after I did that. Some pages only had a few words on them and some sentences had words spaced out where 3 words were on a line. It looked like an encrupted text message. Wasted a lot of time
Wes
GBAt least the refund was prompt... The only reason I'm willing to go above one star is that the refund was prompt. That said, the response I received from the customer service rep afterward made me feel like I had been sent to the principal's office in elementary school. In looking at other reviews afterward, it was very clear that their standard practice is to blame the customer for any issue - often challenging their intelligence in the reply they post. (I'm guessing the same will be true here since that was certainly what I received in the response from the CSR.)
Betty Fenelon
GBI spent a lot of time on doing a quick … I spent a lot of time on doing a quick claim form and paid $29.00 only to get to bank to get it motorized and they would not accept it. I had to pay another $19.00 from Duval county to get the correct form because yours was not correct and did me no good. I would like to have a refund.
Heather
GBI received the e-mail to rate my … I received the e-mail to rate my experience, and the charge went through on my card, but the deed I paid for has never been delivered.