MY OPINION... The interview process of DeedClaim was great and that's why I chose this particular product. The interviewer asked if i were utilizing the document to remove a name from a deed. I selected yes! Interviewer never inquired as to what name to remove and such was not represented on final document. I moved forward with document under an assumption 'all is well'. Fortunately, the DeedClaim was viable and sale transaction now appears to be moving forward. Due to confusion resulting from my expectations as it relates to 'what name to remove' is why I chose to refrain from rating this product with five stars.

The formatting was bad The formatting was bad, I had to rearrange everything and delete a lot of useless pages. It went from 14 pages to 7 after I did that. Some pages only had a few words on them and some sentences had words spaced out where 3 words were on a line. It looked like an encrupted text message. Wasted a lot of time

Tried to make quitclaim deed, useless Tried to make quitclaim deed, final document came out all wrong.it was correct on their summary page, but useless as it came out. Edit attempts failed.Tried to contact them to get it corrected , emailed numerous times , no response from them aside from Ticket Created auto rrdponses. 14 days and have heard nothing from them. I finally had to go to a competitors website and pay again to get an actual , functional document. Trying to get a refund , but I doubt I'll ever hear back from them.

I wanted a Grant Deed I wanted a Grant Deed. Your system generated a Warranty Deed. So, I got nothing, will have to start over, do it again, or find another source if your system continues to generate the wrong type of Deed.

At least the refund was prompt... The only reason I'm willing to go above one star is that the refund was prompt. That said, the response I received from the customer service rep afterward made me feel like I had been sent to the principal's office in elementary school. In looking at other reviews afterward, it was very clear that their standard practice is to blame the customer for any issue - often challenging their intelligence in the reply they post. (I'm guessing the same will be true here since that was certainly what I received in the response from the CSR.)