The worst The worst. Communications were non-existanct. The didn't help like stated and I still owed $$$ to the IRS I didn't owe.

Paid a lot of money just to be set up … Paid a lot of money just to be set up on a payment plan. Could have done this myself for free. I was told as a minimum they would get rid of penalties and interest. They did not come through for me. I do not recommend them to help with tax problems.

A waste of money. They never offered me the option of a resubmittal of past taxes. They never offered to count in my deductions being the fact that I was a subcontractor. Essentially they took my money and said this is what you owe. I do not recommend their services. I would recommend procuring the services of a decent accountant and going from there. You live and you learn and sometimes you lose money.

I paid $11,000 and have been bounced … I paid $11,000 and have been bounced around by these people with no resolution. I will be forced to approach the IRS myself now with $11,000 that these people will not rebate any of. I am in the middle of chemotherapy and they just don't help. Please do yourself a favor and don't lose more money and time by wasting it with these people. They changed their name a couple years ago... I DON'T wonder why

Taking too long I've been a client on the same case for over three years. I've had over 10 case workers involved with my case and I have been asked 5 times for the same tax return. I comply in a timely manner each time and I'm still at square one. After a brief time with my TSP case worker, they have either left the company, out in maternity leave, on vacation or some other excuse... what's it take to resolve a tax issue?