Tax Defense partners are top notch … Tax Defense partners are top notch.......EVERYONE that I dealt with were respectfully understanding and non-judgemental.........they stayed on top of things and always kept me informed and answered all my questions in clear language.........My tax settlement was a fraction of the original bill

Paid a lot of money just to be set up … Paid a lot of money just to be set up on a payment plan. Could have done this myself for free. I was told as a minimum they would get rid of penalties and interest. They did not come through for me. I do not recommend them to help with tax problems.

Scammed someone who really needed help On 6/18/2020 I contacted the company regarding a call received from the IRS. In 2019 when an employee committed all types of theft and fraud we found out about the taxes not being paid. I informed Eric T. about me trying to set up payments and getting the interest abated. They denied setting up payments and then months later I received a letter saying we defaulted on payments I contacted the IRS who stated we were paying and I told them we were not after going back and fourth with them Eric assured me that if I hired the company they would get the check fees dismissed and our payments would not be the $981 the IRS was asking for. I ended up hiring the company for $3,250 dollars. I had been reaching out to the company with no response and then on 7/30/2020 I received an email fromShelly M. stating that she would be handling the case. She stated that we had not paid our 2020 taxes which I know were paid and then I tried to contact the company for an update with no response on 8/17/2020 after sending a email she responded stating I had not paid 2nd quarter of 2020 after sending me information I provided her the amounts for 2nd quarter 2020 and asked if she had the right account. I sent her a photo of the payments and asked if I needed to send the bank statements with no response. Then I spoke with Eric who said Shelly was the owner and was on vacation so I had to wait until Monday to speak to her as she was requesting me to send documents that I thought come from the IRS. I called 8/24/2020 twice spoke with Eric who sent me to Shelly vm left a message and sent an with no response. On 8/25/2020 I received an email stating payments were reinstated in which I explained I never had payments to reinstate and that was the purpose of me hiring. I then called Shelly and explained why I hired them and the amount of $981 was to much as we are a small daycare facility and Eric stated that they would not be that much and the returned check fees would be taken off. Shelly said she need to call the IRS and would call me back, but instead of calling back or fixing her mistake sent an email telling me there was nothing that could be done unless I removed funds from my account or something else. In return I called with no answer requested the arbitration number owner number attorney number a call and refund of my money as they didn't do anything that was requested or asked nor what was in the contract.

A waste of money. They never offered me the option of a resubmittal of past taxes. They never offered to count in my deductions being the fact that I was a subcontractor. Essentially they took my money and said this is what you owe. I do not recommend their services. I would recommend procuring the services of a decent accountant and going from there. You live and you learn and sometimes you lose money.

Very helpful and always followed up. -