One Legal | An InfoTrack Company

Petaluma, United States
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3.25
Based on 20 Reviews

5

45.00%

4

10.00%

3

5.00%

2

5.00%

1

35.00%
About One Legal | An InfoTrack Company

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com

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Jewel Klein
GB

The service is phenomenal The service is phenomenal. When needed, a real person is available to walk you through the steps and each time gets easier. I have now actually managed, all by myself, to file electronically, using One Legal. Thanks again One Legal for making this part of life simpler for lawyers.

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Marianne Lai
GB

One Legal is the BEST company, you will not go wrong! One Legal is the BEST company! All the people at this company are so kind and does wonderful services and help! Everything is done fast and accuracy, more than I could imagine. Bill, I did everything wrong and you helped me. You are a role mode, there should be more people like you in the world, so kind and wonderful!

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M
GB

STAY AWAY! For anything that One Legal cannot email in or fax file, the prices are ridiculously high. Also, whoever runs it has no appreciation for their people and does not employ enough to meet the needs of the business. I'm currently on hold to ask a question (that is NOT answered on the website). I'm no. 14 in the que and I've been on hold for 10 minutes. Really don't care about customers - just about cashing in on the steps the Courts are taking to make filing easier.

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David L. Price
GB

High Marks! Although i am not a high volume user, I am able to efile my family law paperwork through One Legal with ease and have never had an issue with their processing. The times I have called to ask a question the response time is reasonable and my questions have been easily answered. I like their confirming emails/notices so I can tell clients where we are in the filing process.

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Jetta Tanner
GB

Locked out 40+ times on this account Locked out 40+ times on this account. On hold for so long it is ridiculous. I am on a deadline, as in statute of limitations. WTH??? The courts themselves need to let clients file directly, but they're a bunch of zombies & have no clue and or do not care. E-filing companies are useless middle-men that are completely redundant and should have never been created, but does anyone at the courthouse have a clue? Of course not. I have sent numerous e-mails, have changed passwords, credit cards & e-mails in an attempt to fix the problem, but nothing Works! First time filing IN PRO PER & due to Covid 19 court closures, no information as to mail in or drop box any docs in case of a computer break down, back logs or just plain incompetence.

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