I was expecting a little more from… I was expecting a little more from concierge. After tons of messages they just filed papers same way I sent. Then decided to hand deliver before conferring with me. So I ended up paying about $100 more than I anticipated.

They dropped the ball HUGELY on my… They dropped the ball HUGELY on my case. told them I only had 6 days to serve, didnt tell me they wouldn't try over the weekend or on the holiday, then when they did try to serve they didnt give me notifications until after the final day to serve, which would've told me to serve a different individual. lost the ability to have my case heard and they charged me fully for this service. I am furious and will be contesting with my credit card company.

I have used your company for several… I have used your company for several years, and I find your service to be impeccable. Once I turn something over to you, I stop worrying about it -- knowing that it will be handled professionally, accurately and timely. It's one less worry -- and in this profession, one less worry is priceless.

Concierge service less than desirable Concierge service less than desirable. Needed to get a filing done due to statutory limits. Court rejected our first filing so we decided to use the concierge service. Stressed that we were about at the statute of limitations, but took several days and several calls and two concierge agents to get the filing done. Normally we have little issues for filings but this one was an exception.

STAY AWAY! For anything that One Legal cannot email in or fax file, the prices are ridiculously high. Also, whoever runs it has no appreciation for their people and does not employ enough to meet the needs of the business. I'm currently on hold to ask a question (that is NOT answered on the website). I'm no. 14 in the que and I've been on hold for 10 minutes. Really don't care about customers - just about cashing in on the steps the Courts are taking to make filing easier.