Horrible at process serving and worse… Horrible at process serving and worse with courtesy copies. They delivered to the wrong courthouse, dropped the document at the door rather than delivering it to the requested courtroom, then lied about it five times. They finally admitted it when I told them that the clerk never received it. As an attorney I can’t use a service that lies.

Persistent and Successful My daughter is an attorney and recommended One Legal as that is the firm her practice has used for years. The party served was cagey and avoided service the first 6 attempts. But One Legal's persistent server got it done the 7th time. They deserve my 5 star rating!!

High Marks! Although i am not a high volume user, I am able to efile my family law paperwork through One Legal with ease and have never had an issue with their processing. The times I have called to ask a question the response time is reasonable and my questions have been easily answered. I like their confirming emails/notices so I can tell clients where we are in the filing process.

Locked out 40+ times on this account Locked out 40+ times on this account. On hold for so long it is ridiculous. I am on a deadline, as in statute of limitations. WTH??? The courts themselves need to let clients file directly, but they're a bunch of zombies & have no clue and or do not care. E-filing companies are useless middle-men that are completely redundant and should have never been created, but does anyone at the courthouse have a clue? Of course not. I have sent numerous e-mails, have changed passwords, credit cards & e-mails in an attempt to fix the problem, but nothing Works! First time filing IN PRO PER & due to Covid 19 court closures, no information as to mail in or drop box any docs in case of a computer break down, back logs or just plain incompetence.

STAY AWAY! For anything that One Legal cannot email in or fax file, the prices are ridiculously high. Also, whoever runs it has no appreciation for their people and does not employ enough to meet the needs of the business. I'm currently on hold to ask a question (that is NOT answered on the website). I'm no. 14 in the que and I've been on hold for 10 minutes. Really don't care about customers - just about cashing in on the steps the Courts are taking to make filing easier.