anonymous
GBRECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS! My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!
Margaret
GBThis was a really great Customer… This was a really great Customer Service experience with Madison and Haydin! I did follow up calls with Haydin, and I asked alot of detailed questions. She answered all my many questions in a friendly way and with thorough knowledge. Their focus was on what was best for my business. I was also told that the company is available for any help needed after my purchase. With such great, patient Customer Service Reps (they deserve a Raise!), great packages and a currently nicely discounted package, there is just no other company I see that is comparable.
Eva Shapiro
RUNo address verification, support is slow They do not provide any business address verification, so their services are not suitable for selling on Amazon or eBay or Walmart. Also support answers you once a day, so it took me a week to solve a simple question.
Wayno Bra
GBEasy to contact Easy to contact, an actual person picks up. Emails I’ve sent have been responded to within the same day. Plenty of free information if you’d like to perform tasks yourself to save money. In their surveys they don’t ask between 7 genders what you are like competitors. Light years better than ZenBusiness or LegalZoom.
Christian
GBGreat for new business owner I signed up with Northwest Registered Agent a couple months ago, and they have been extremely helpful. One of the representatives called me to walk through their services and to ensure that I was all set up. Given this was the first time that I registered an LLC, it was great to have that immediate availability from Northwest's support staff.