RECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS! My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!

So far..so good So far... so good. I applied for LLC and received message back the next day about some missing info. I called and they responded within 20 minutes.

So far, so good. So far, so good. Only been a client of theirs for 24 hours but I love how their staff are straight talking and gets the job done. It's a rarity these days then most companies allow their front-line staff to only communicate with customers via cut and pasted scripts. However, their Stageline system runs like a Windows 95 laptop (if any of you are old enough to remember having one of those!), its glitchy, it's buggy, and if this is a third party software provider, seriously, just get rid and put a new tender out. I spend more time seeing that buffering animation than I do actually a fully functioning page. Furthermore, I received an email stating they have uploaded my VO lease agreement - no such document has been uploaded. I also login and it goes back to the "Great work! You are one step closer to forming your company." page when the company is in the process of being formed, then it invites me to hire them as a RA - I've already hired them. It also tells me there are no services connected with my company despite having an email confirmation of all the services I have chosen. Great staff, poor IT.

This service blows This service blows. They claim to file your LLC but as far as I can tell, they did absolutely nothing. No articles of organization, no LLC filed within state... Just a lot of empty promises and a waste of $135.00. Read the reviews and stay away; this business is a worthless scam.

Not reliable, don't risk your business The portal is frustratingly slow and often requires multiple refreshes to function properly. Additionally, the billing process is overly complicated and confusing. I initially attempted to cancel my service and even disputed the charge with my bank. However, I canceled the dispute when they finally registered my LLC. Despite this, they canceled my services a week later, citing an issue with receiving payment from my bank. I have now reopened the dispute with my bank to recover my funds. now I have to pay (filing fee) $55 to change the agent unless they hold any document they receive. they don't answer emails for support and call is 50/50 chance that you would connect with them.