Not reliable, don't risk your business The portal is frustratingly slow and often requires multiple refreshes to function properly. Additionally, the billing process is overly complicated and confusing. I initially attempted to cancel my service and even disputed the charge with my bank. However, I canceled the dispute when they finally registered my LLC. Despite this, they canceled my services a week later, citing an issue with receiving payment from my bank. I have now reopened the dispute with my bank to recover my funds. now I have to pay (filing fee) $55 to change the agent unless they hold any document they receive. they don't answer emails for support and call is 50/50 chance that you would connect with them.

Unimpressive customer service so far The main reason I selected Northwest was their supposedly fantastic customer service. I'm still waiting for that customer service to appear. They do not answer the phone, they do not return calls, they do not respond to emails, and they do not apparently check their own emails because this afternoon, they wrote asking me for information that I had already sent the first time they asked for it this morning. I hope this is just an uncharacteristic lapse, and that things will improve from here on out. I would like to be able to update this review with something positive...but that's going to be up to them.

Northwest Registered Agent Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.

After paying $145 After paying $145, they have done 0, nothing but send form letters requesting info I have already sent several times. Obviously, they are not reading their emails. Around and around, spending my valuable time and money. Registered Agents are a nightmare. Most ppl will not be smirking where they land in the other plane. I have sent them a Cancel email...if they reply. Their directions to cancel on our acct is a lie. I'll update if I get scammed or my Refund. Update: 2/14/24 Called again. Can't Login. my PW does Not work. Nor do they send a Reset Link even tho the site states it sent one, making it impossible to Cancel. 2/27/24 Update. Thanks Mike for getting my refund of 137.81.

Obviously not to be trusted with something so important. I mean c’mon. I don't have to make the mistake of using this scammer to know they are a scammer. Read the part on their website how your registered address is AUTOMATICALLY listed as theirs. Why would you want someone else to get your mail? They tell you it’s not offered as an option it is done automatically. They even end the paragraph with “It’s just that simple.” Gotta hand it to them they came up with a good scam. You can even imagine their shady smile as they explain it to their buddies. “And then I get their mail so if they want to know anything they have to go thru me! Its just - that - simple!” I would advise anyone to read the website. You do that and you should know not to work with these people.