Not reliable, don't risk your business The portal is frustratingly slow and often requires multiple refreshes to function properly. Additionally, the billing process is overly complicated and confusing. I initially attempted to cancel my service and even disputed the charge with my bank. However, I canceled the dispute when they finally registered my LLC. Despite this, they canceled my services a week later, citing an issue with receiving payment from my bank. I have now reopened the dispute with my bank to recover my funds. now I have to pay (filing fee) $55 to change the agent unless they hold any document they receive. they don't answer emails for support and call is 50/50 chance that you would connect with them.

Obviously not to be trusted with something so important. I mean c’mon. I don't have to make the mistake of using this scammer to know they are a scammer. Read the part on their website how your registered address is AUTOMATICALLY listed as theirs. Why would you want someone else to get your mail? They tell you it’s not offered as an option it is done automatically. They even end the paragraph with “It’s just that simple.” Gotta hand it to them they came up with a good scam. You can even imagine their shady smile as they explain it to their buddies. “And then I get their mail so if they want to know anything they have to go thru me! Its just - that - simple!” I would advise anyone to read the website. You do that and you should know not to work with these people.

Northwest Registered Agent Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.

THEIR FEES ARE LIES. I almost used Northwest Registered Agent to start my first LLC. It was only $39 "plus state fees," so I thought I could learn from seeing it done right. They listed the "state fees" as $520 for 5-day processing, $555 for 3-day, and $595 for 1-day. THAT'S THE LIE. The actual Massachusetts state fee is $520, and it's 1-day processing for everyone! Any extra above that is NOT a state fee, it's pure profit for Northwest Registered Agent to do nothing and just sit on your application for 3-5 extra days. Sure, ZenBusiness and others have the same scummy business nodel, but they don't LIE about what they're doing. LYING turns this from scummy to scammy. LYING means that I wouldn't trust any of their positive reviews, either.

RECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS! My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!