One of the best USA companies Everyone who helped me at Northwest Registered Agent has been nice and competent !! They offer the best value.

Easy to contact Easy to contact, an actual person picks up. Emails I’ve sent have been responded to within the same day. Plenty of free information if you’d like to perform tasks yourself to save money. In their surveys they don’t ask between 7 genders what you are like competitors. Light years better than ZenBusiness or LegalZoom.

Unimpressive customer service so far The main reason I selected Northwest was their supposedly fantastic customer service. I'm still waiting for that customer service to appear. They do not answer the phone, they do not return calls, they do not respond to emails, and they do not apparently check their own emails because this afternoon, they wrote asking me for information that I had already sent the first time they asked for it this morning. I hope this is just an uncharacteristic lapse, and that things will improve from here on out. I would like to be able to update this review with something positive...but that's going to be up to them.

I spent a lot of time choosing between… I spent a lot of time choosing between formation services. Ultimately I went with Northwest to start my LLC because although they don't look the cheapest, they are much cheaper in the second year. They don't explain this very well on their site, but if you look at how much other companies are renovating, you'll see that Northwest doesn't bother with hidden fees. Plus, their emphasis on customer privacy is nice because you don't have to list your home address.

We have been using Northwest Registered… We have been using Northwest Registered Agent services just over a year. We needed RA service and state filings for 49 states and it was confusing. Madison Shaw, at Northwest is hands-down one of the most efficient, organized and knowledgeable Corporate Guides there. She continues to go above and beyond to help us with all we need. So personable and sweet. She is able to simplify things. I would give her 10 stars if there was an option to. Unbelievable service! I highly recommend her and Northwest Registered Agent.