No address verification, support is slow They do not provide any business address verification, so their services are not suitable for selling on Amazon or eBay or Walmart. Also support answers you once a day, so it took me a week to solve a simple question.

Seems fraudulent This was my first time using this company. I paid for a virtual office which cost $29, however when i logged into their dashboard, there was no address for this virtual office. When you click on their live chat button, you get this "Hey there! If it's between the hours of 6am-4pm PST, we're assisting other clients and someone will be available soon! You can also reach us at (email address not allowed on trust pilot ) or by phone at 509-768-2249". There is no place to type a message on the live chat, it just displays that message. I called the number multiple times and it said not reachable. Sent emails but no one has responded till now. There is a button to cancel your order HOWEVER, when you cancel, the record of that service disappears, and you do not get a refund, which is strange because since it is a monthly fee, it should show the days you have left for the supposed service. I quickly contacted my bank to cancel and dispute the transaction. It all seemed strange because they seem quite known. My recommendation is try to call and speak with them before you make any purchases with them.

RECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS! My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!

Easy to contact Easy to contact, an actual person picks up. Emails I’ve sent have been responded to within the same day. Plenty of free information if you’d like to perform tasks yourself to save money. In their surveys they don’t ask between 7 genders what you are like competitors. Light years better than ZenBusiness or LegalZoom.

This service blows This service blows. They claim to file your LLC but as far as I can tell, they did absolutely nothing. No articles of organization, no LLC filed within state... Just a lot of empty promises and a waste of $135.00. Read the reviews and stay away; this business is a worthless scam.