Unimpressive customer service so far The main reason I selected Northwest was their supposedly fantastic customer service. I'm still waiting for that customer service to appear. They do not answer the phone, they do not return calls, they do not respond to emails, and they do not apparently check their own emails because this afternoon, they wrote asking me for information that I had already sent the first time they asked for it this morning. I hope this is just an uncharacteristic lapse, and that things will improve from here on out. I would like to be able to update this review with something positive...but that's going to be up to them.

No address verification, support is slow They do not provide any business address verification, so their services are not suitable for selling on Amazon or eBay or Walmart. Also support answers you once a day, so it took me a week to solve a simple question.

Don’t believe the BS - NW Rocks Leaving review because either the bad reviews are fake or left by morons. Either way, my formation experience was fantastic. Formed my LLC in Delaware super fast. Got an EIN and didn’t have to sacrifice my home address and I didn’t have to pay extra. Their corporate guides were great answered all my questions, even though I called like 20 times and their privacy by default policy is pretty dang refreshing.

Seems fraudulent This was my first time using this company. I paid for a virtual office which cost $29, however when i logged into their dashboard, there was no address for this virtual office. When you click on their live chat button, you get this "Hey there! If it's between the hours of 6am-4pm PST, we're assisting other clients and someone will be available soon! You can also reach us at (email address not allowed on trust pilot ) or by phone at 509-768-2249". There is no place to type a message on the live chat, it just displays that message. I called the number multiple times and it said not reachable. Sent emails but no one has responded till now. There is a button to cancel your order HOWEVER, when you cancel, the record of that service disappears, and you do not get a refund, which is strange because since it is a monthly fee, it should show the days you have left for the supposed service. I quickly contacted my bank to cancel and dispute the transaction. It all seemed strange because they seem quite known. My recommendation is try to call and speak with them before you make any purchases with them.

Northwest Registered Agent Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.