RECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS! My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!

After paying $145 After paying $145, they have done 0, nothing but send form letters requesting info I have already sent several times. Obviously, they are not reading their emails. Around and around, spending my valuable time and money. Registered Agents are a nightmare. Most ppl will not be smirking where they land in the other plane. I have sent them a Cancel email...if they reply. Their directions to cancel on our acct is a lie. I'll update if I get scammed or my Refund. Update: 2/14/24 Called again. Can't Login. my PW does Not work. Nor do they send a Reset Link even tho the site states it sent one, making it impossible to Cancel. 2/27/24 Update. Thanks Mike for getting my refund of 137.81.

Unimpressive customer service so far The main reason I selected Northwest was their supposedly fantastic customer service. I'm still waiting for that customer service to appear. They do not answer the phone, they do not return calls, they do not respond to emails, and they do not apparently check their own emails because this afternoon, they wrote asking me for information that I had already sent the first time they asked for it this morning. I hope this is just an uncharacteristic lapse, and that things will improve from here on out. I would like to be able to update this review with something positive...but that's going to be up to them.

Northwest Registered Agent Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.

Easy to contact Easy to contact, an actual person picks up. Emails I’ve sent have been responded to within the same day. Plenty of free information if you’d like to perform tasks yourself to save money. In their surveys they don’t ask between 7 genders what you are like competitors. Light years better than ZenBusiness or LegalZoom.