You are better off going in person to… You are better off going in person to the proper county office. This site is useless, unhelpful on any phone calls and just plain not worth it. I need my marriage license for social security since end of May 2022 and its almost August. Still nothing. I have requested a refund of my $89 and will go to my county office myself.

I thought of Vital Records right away I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-line. It requires paperwork delivered to your home. I could not track the progress of my request on-line, only the delivery. I was surprised to learn that my father's name was different than I knew. I wish I could talk to someone about it but I guess one can submit a revision which I don't understand. It takes a few weeks to get the product but in a reasonable amount of time.

I paid 130.dollars for your service and… I paid 130.dollars for your service and still have not recieved my certificate !!! It's been since July..

The vital records processed my payment… The vital records processed my payment from credit card dispute the call center telling me I didn't complete the paperwork correctly and I would have to resend. I thought it was going to take another three weeks or so. I am very happy I received the documents however the call center needs to be updated and learn customer service.

Service with a smile!! I contacted the help desk after discovering that there were typos with the application that was shipped to my home (i.e., middle name typo and missing last name). The customer service representative took the time to make the corrections and emailed the updated application. She was very courteous and went the extra mile to ensure all information on the application was correct. At the end of our conversation, I could tell by the tone of her voice that she was smiling.. thank you for such great customer service!