My address was wrong the Young lady… My address was wrong the Young lady that I spoke with finally got it straight I received it by email instead of regular mail. After that everything was on point waiting on the return from the Health Department.

Service with a smile!! I contacted the help desk after discovering that there were typos with the application that was shipped to my home (i.e., middle name typo and missing last name). The customer service representative took the time to make the corrections and emailed the updated application. She was very courteous and went the extra mile to ensure all information on the application was correct. At the end of our conversation, I could tell by the tone of her voice that she was smiling.. thank you for such great customer service!

The process was quick and efficient The process was quick and efficient. Allowing me to do the least amount of work, because most of the work was done by the vital records process. I am pleased with this portion and just waiting for the finale, document received on my end.

I paid 130.dollars for your service and… I paid 130.dollars for your service and still have not recieved my certificate !!! It's been since July..

The Deception For $89 I completed the form and expected to receive my birth certificate. Approximately one week later, I receive documents to ‘again’ complete the order request for additional funds. I sent an email requesting at least $70 in refund, you did send paperwork, but the request went unfulfilled. Would like some form of reimbursement, since the forms can be downloaded for free. Will see what response, if any, is provided after the review. Kind regards