Shady approach & lack of communication I had a delayed flight and one of their representatives approached us next to the gate, telling us we are eligible for a compenstation from the airline. She didn't mention they are a third party company or the comision for this service, but made it seem like she's with the airline. I have received a contract on the e-mail stating that there is a 35% to 50% commision. (that seems insane). The contract doesn't mention a way to terminate it and even though it's only been a few days they don't answer their email. The lack of communication and the shady approach makes me doubt that they are legit. I am expecting their response and will update accordingly.

Great customer service Great customer service Very reliable and secure process

It is 10 months now with this pathetic… It is 10 months now with this pathetic scam company telling me that they will pay and just keep me in the limbo of emails. Everytime they will ask for all the documents and they keep saying they will pay but they never do. This is been ongoing since June 2023 and it was my flight delayed for Bucharest from the Gatwick airport Flight Number: W4 3032 and these guys have since been fooling me kept my money because the airlines pays out within 3 months and these scammers don't pay me at all

Scammers I am still waiting for compensation from FlightHelp, even though they ask me for bank account 3 months ago. Nobody is answering, website is garbage for everything except new claims. Real time status is garbage as well. my next solution is local authorities for consumer rights. If anyone succeded with them, share pls your idea/resolution

I want to say my experience shortly I want to say my experience shortly. I had a flight in July, I applied alone but my case was refused due to extraordinary circumstances and then I applied with this company Flighthelp, I had no more expectations because the case was being sent to court, but in the end I let them to do his job and the case was approved. They did everything they could, although we can't control the airline. Thank you flighthelp