At wits end
GBWaiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.
Amy Fowler
GBBeen in the program since 2018 Been in the program since 2018, not all creditors we're negotiated with, payments skipped, still thousands of dollars due and horrendous fees! I have checked my credit report, some accounts are not even showing on the three reports and 2 are charged off. Not giving these people another dime! James Fowler II
Theresa Jewell
GBtotal scam total scam, 4 years they promise the moon and have done little if anything to help me out with this tax problem. They talk down to you a a client, continue to ask for more monies and blame the IRS for their incompetence, don't hire them,
Lisa
GBIf I could give 0 stars If I could give 0 stars, I would. Don't walk, run away from this company that preys on people in a desperate financial situation. I have been given misinformation and have been promised actions repeatedly that have turned our to be blatant lies. This has been, by far, the worst experience with a company I have had in my 48 years of life. Don't be fooled by the empty promises and horrible customer service offered by these scam artists.
ScrewedOver
GBDo NOT work with this company! Do NOT work with this company. They do not work proactively for you and charge outrageous fees! The amount they so call negotiate for you is only doubled because of the fees they charge. They do not explain things, you constantly have to hound them to do what they promised. Once you sign the contract, you won't hear from them again. You are better off negotiating with the credit card companies directly or find another agency.