Waiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.

WORST COMPANY EVER We started working with this company in 2018. We were told the same information as many of the other customers. We had good credit, we were just looking to consolidate instead of paying multiple payments to different entities each month. We then spent 2 years fighting for information, waiting as our credit tanked and hearing nothing. In 2020 we stopped hearing from Timberline, despite reaching out. As of this morning we were contacted by a different company who stated that our account was sold to them and we could settle our account for $20,000.00. Original debt was $15,000 with payments of $750 per month for two years. This is insane. How can you so terribly misrepresent yourselves, DESTROY peoples credit scores, refuse to communicate and then SELL CUSTOMER ACCOUNTS TO A CREDITOR? I have reported this company to the BBB and am seeking legal counsel. Do NOT work with this business, they may not be committing fraud or be illegal, but they are definitely not ethical.

Please do not use this company Please do not use this company. I am telling you this from my own personal experience dealing with this company. My program supposed to end by October 2022 and Timberline is continues to take money via direct deposit, with the reason saying that you have one more account to settle. Per the staff/costumer service person, i have more than double the amount in my Timberline account to settle my outstanding balance. My humble request to you all please do not associate with this firm and you might end up loosing your money and peace. If there is an option i can give less than one star i would give them that. I am glad if this review will useful to at least one person. Thanks

Worst mistake of my life There are no words to describe how terrible this company is they will steal your money and destroy your life. You will never be able to contact them, a complete scam. Do not pick this company

Patti was very responsive and answered… Patti was very responsive and answered every question I had. She was extremely helpful - and personable! Robert Gallego with Versara-not as impressed. I was told that Timberline has to change out their phone number ever so offer so it isn't recognizable. When I asked what type of interest Versara charges, I never got a clear answer. When I got my denial letter, do to "missed payment's "with Timberline. What a total waste of time, he never bothered to look at my account. Very shady!!! However, I love Patti!!!! :)