Heidi Ganaban
GBThis has been the worst experience I've… This has been the worst experience I've ever had with a company they lie and act all nice when you enroll. Then never return calls or emails charge you wrong amounts and now after my acct was complete 4 months later they drafted a payment from my account again. DO NOT TRUST THEM!
At wits end
GBWaiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.
Greg Hernandez
GBThis company is the worst I have ever… This company is the worst I have ever dealt with in my life! I have used other companies and even filed bankruptcy before. But I asked for help and this company has failed me horribly!! I signed up with a plan and have kept my side of it but they have not. I am paying way over what I should have to begin with. I was sued last year and again being threatened to be sued again. They take my money every month and I get no where but in deeper trouble. Please do not use this company!!! They lie and steal your money!!!
Jen Sabrowsky
GBWORST COMPANY EVER We started working with this company in 2018. We were told the same information as many of the other customers. We had good credit, we were just looking to consolidate instead of paying multiple payments to different entities each month. We then spent 2 years fighting for information, waiting as our credit tanked and hearing nothing. In 2020 we stopped hearing from Timberline, despite reaching out. As of this morning we were contacted by a different company who stated that our account was sold to them and we could settle our account for $20,000.00. Original debt was $15,000 with payments of $750 per month for two years. This is insane. How can you so terribly misrepresent yourselves, DESTROY peoples credit scores, refuse to communicate and then SELL CUSTOMER ACCOUNTS TO A CREDITOR? I have reported this company to the BBB and am seeking legal counsel. Do NOT work with this business, they may not be committing fraud or be illegal, but they are definitely not ethical.
Lisa
GBIf I could give 0 stars If I could give 0 stars, I would. Don't walk, run away from this company that preys on people in a desperate financial situation. I have been given misinformation and have been promised actions repeatedly that have turned our to be blatant lies. This has been, by far, the worst experience with a company I have had in my 48 years of life. Don't be fooled by the empty promises and horrible customer service offered by these scam artists.