It is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.

Look no further! Timberline Financial has been nothing but amazing. They are always available to answer any of your questions honestly. Just be patient and you will be see results. I spoke to Tyler most recently and he as well as the rest of the staff are courteous and extremely knowledgeable. I would highly recommend using Timberline’s services to friends and family!

Waiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.

Financial Institute of this nature are a scam and should be illegal. We entered into a contract with Timberline Financial to avoid Bank Ruptcy. We agreed on the amount of money we were to pay each month to payoff 5 accounts. They said that they needed more money to payoff the accounts, so we increased the amount. I am within 6 months of completing the 4 year contract and only 3 of the 5 accounts have been cleared. This company is nothing but a scam. They associate with a Financial Institute that charges me every time they hear my name. This whole idea of helping someone get out of debt is no debt management involved. They are strictly interested in getting money at others misfortune.

Negligent I’ve had this company for over a year. Debts are still not settled and now I’m being sued by a creator of Bank of America. I trusted Timberline to consolidate in a timely manner and communicate with creditors to avoid this and now I’m being sued due their negligence. I I can’t even get a statement reflecting what’s been paid, reconciled or where we are in the process and it’s been a year!! How do I know if Bank of America has even been contacted. At this point Timberline is hurting me more than helping me, I want a refund and will go with another company. Ridiculous.