Greg Hernandez
GBThis company is the worst I have ever… This company is the worst I have ever dealt with in my life! I have used other companies and even filed bankruptcy before. But I asked for help and this company has failed me horribly!! I signed up with a plan and have kept my side of it but they have not. I am paying way over what I should have to begin with. I was sued last year and again being threatened to be sued again. They take my money every month and I get no where but in deeper trouble. Please do not use this company!!! They lie and steal your money!!!
Lisa
GBIf I could give 0 stars If I could give 0 stars, I would. Don't walk, run away from this company that preys on people in a desperate financial situation. I have been given misinformation and have been promised actions repeatedly that have turned our to be blatant lies. This has been, by far, the worst experience with a company I have had in my 48 years of life. Don't be fooled by the empty promises and horrible customer service offered by these scam artists.
At wits end
GBWaiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.
Amy Fowler
GBBeen in the program since 2018 Been in the program since 2018, not all creditors we're negotiated with, payments skipped, still thousands of dollars due and horrendous fees! I have checked my credit report, some accounts are not even showing on the three reports and 2 are charged off. Not giving these people another dime! James Fowler II
Ron Wensley
GBIt is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.