Ron Wensley
GBIt is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.
customer
GBAn Answer to Prayer! Timberline Financial has been an answer to prayer for my husband and I. Feeling overwhelmed by our accrued debt, the folks at Timberline have extended a LIFELINE on the road to become debt free. Their program, instruction and process has been thoroughly explained along the way. I thank God for this company! I will be eternally grateful ... Brenda
Shelley Chappell
GBPatti was very responsive and answered… Patti was very responsive and answered every question I had. She was extremely helpful - and personable! Robert Gallego with Versara-not as impressed. I was told that Timberline has to change out their phone number ever so offer so it isn't recognizable. When I asked what type of interest Versara charges, I never got a clear answer. When I got my denial letter, do to "missed payment's "with Timberline. What a total waste of time, he never bothered to look at my account. Very shady!!! However, I love Patti!!!! :)
Lorenzo Grasso
GBTotally disappointed on how my accounts… Totally disappointed on how my accounts were handled. No transparency, no statements, no nothing. I will never recommend Timberline to anyone. If you need more info, call me 617-750-1134. Next time I will post this message on Facebook.
At wits end
GBWaiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.