total scam total scam, 4 years they promise the moon and have done little if anything to help me out with this tax problem. They talk down to you a a client, continue to ask for more monies and blame the IRS for their incompetence, don't hire them,

If I could give 0 stars If I could give 0 stars, I would. Don't walk, run away from this company that preys on people in a desperate financial situation. I have been given misinformation and have been promised actions repeatedly that have turned our to be blatant lies. This has been, by far, the worst experience with a company I have had in my 48 years of life. Don't be fooled by the empty promises and horrible customer service offered by these scam artists.

Total Scam Total Scam. They claim to take charge, negotiate your accounts down and save you money. They contact the crediters and negotiate the amount owed down which I could have done myself but by the time they add in their fees you save little or nothing. Now the final insult. I enrolled 6 accounts. After I realised that these accounts become inactive and your credit destroyed I removed one account from the program so that I would still have an active credit account. Bare in mind that all of these accounts were up to date. I came to the program because I was about to go under. After negotiation one of the accounts was sent to litigation prior to being fully enrolled. Now four of the accounts have been paid off. The 5th has also been paid off but now I am told that I have to pay all of the litigation fees which is a very large amount so I will end paying more than I started with. As I said up front the program is a crock, preying on people that are over extended and in the end you have to rebuild your credit and move on.

Timberline has been amazing except for… Timberline has been amazing except for our last request to skip our monthly payment this November. It was taken out of our account despite the request to skip the payment. We then called to get that money refunded, but the representative marked our account to skip our December payment. We just wanted the November payment refunded. Which was discussed on the phone. This situation was brought to the customer service managers.

Totally disappointed on how my accounts… Totally disappointed on how my accounts were handled. No transparency, no statements, no nothing. I will never recommend Timberline to anyone. If you need more info, call me 617-750-1134. Next time I will post this message on Facebook.