Timberline has been amazing except for… Timberline has been amazing except for our last request to skip our monthly payment this November. It was taken out of our account despite the request to skip the payment. We then called to get that money refunded, but the representative marked our account to skip our December payment. We just wanted the November payment refunded. Which was discussed on the phone. This situation was brought to the customer service managers.

Total Scam Total Scam. They claim to take charge, negotiate your accounts down and save you money. They contact the crediters and negotiate the amount owed down which I could have done myself but by the time they add in their fees you save little or nothing. Now the final insult. I enrolled 6 accounts. After I realised that these accounts become inactive and your credit destroyed I removed one account from the program so that I would still have an active credit account. Bare in mind that all of these accounts were up to date. I came to the program because I was about to go under. After negotiation one of the accounts was sent to litigation prior to being fully enrolled. Now four of the accounts have been paid off. The 5th has also been paid off but now I am told that I have to pay all of the litigation fees which is a very large amount so I will end paying more than I started with. As I said up front the program is a crock, preying on people that are over extended and in the end you have to rebuild your credit and move on.

Financial Institute of this nature are a scam and should be illegal. We entered into a contract with Timberline Financial to avoid Bank Ruptcy. We agreed on the amount of money we were to pay each month to payoff 5 accounts. They said that they needed more money to payoff the accounts, so we increased the amount. I am within 6 months of completing the 4 year contract and only 3 of the 5 accounts have been cleared. This company is nothing but a scam. They associate with a Financial Institute that charges me every time they hear my name. This whole idea of helping someone get out of debt is no debt management involved. They are strictly interested in getting money at others misfortune.

Look no further! Timberline Financial has been nothing but amazing. They are always available to answer any of your questions honestly. Just be patient and you will be see results. I spoke to Tyler most recently and he as well as the rest of the staff are courteous and extremely knowledgeable. I would highly recommend using Timberline’s services to friends and family!

It is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.