Heidi Ganaban
GBThis has been the worst experience I've… This has been the worst experience I've ever had with a company they lie and act all nice when you enroll. Then never return calls or emails charge you wrong amounts and now after my acct was complete 4 months later they drafted a payment from my account again. DO NOT TRUST THEM!
OJ
GBWorst mistake of my life There are no words to describe how terrible this company is they will steal your money and destroy your life. You will never be able to contact them, a complete scam. Do not pick this company
syril simon
GBPlease do not use this company Please do not use this company. I am telling you this from my own personal experience dealing with this company. My program supposed to end by October 2022 and Timberline is continues to take money via direct deposit, with the reason saying that you have one more account to settle. Per the staff/costumer service person, i have more than double the amount in my Timberline account to settle my outstanding balance. My humble request to you all please do not associate with this firm and you might end up loosing your money and peace. If there is an option i can give less than one star i would give them that. I am glad if this review will useful to at least one person. Thanks
Patty Schultz
GBTimberline has been amazing except for… Timberline has been amazing except for our last request to skip our monthly payment this November. It was taken out of our account despite the request to skip the payment. We then called to get that money refunded, but the representative marked our account to skip our December payment. We just wanted the November payment refunded. Which was discussed on the phone. This situation was brought to the customer service managers.
Ron Wensley
GBIt is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.