Ron Wensley
GBIt is a regret. The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate information, there is no record of the amount paid, current balances, or other information about the accounts. Very frustrating company to deal with. I regret having enrolled in this program.
Amy Fowler
GBBeen in the program since 2018 Been in the program since 2018, not all creditors we're negotiated with, payments skipped, still thousands of dollars due and horrendous fees! I have checked my credit report, some accounts are not even showing on the three reports and 2 are charged off. Not giving these people another dime! James Fowler II
Shelley Chappell
GBPatti was very responsive and answered… Patti was very responsive and answered every question I had. She was extremely helpful - and personable! Robert Gallego with Versara-not as impressed. I was told that Timberline has to change out their phone number ever so offer so it isn't recognizable. When I asked what type of interest Versara charges, I never got a clear answer. When I got my denial letter, do to "missed payment's "with Timberline. What a total waste of time, he never bothered to look at my account. Very shady!!! However, I love Patti!!!! :)
At wits end
GBWaiting for over two months… I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15th Nov, 2019. While the agents on the phone are courteous - they have time and again been unable to respond, always referring to the negotiations department that has so far not provided any explanation. It shouldn’t be this cumbersome to graduate out after paying the amount owed in advance.
Esmeralda Moreno
PRBest decision ever. Best decision I made. This company helped me with my debt. Now I can say I'm debt free. Excellent customer service, excellent resolutions. I had a lot of credit cards debts and they helped me to reduce for less than I was supposed to pay. Thank you Timberline for making me free of debt.